CNET is available in the following editions:
Read our full review
Add your review
Good: Not much , looks nice when turned off
Bad: Light bleed , clouding , poor picture quality
Comment: Had a 7000ES was terrible , spent more money on the ES8000 55" what a massive mistake , told that lighting and bleed problems would be fixed in next firmware, waited installed it no change , 8 weeks later call out Samsung engineer says worst TV i have ever seen , this is a Samsung engineer ! , told i would have to wait a couple of days for Samsung to contact me to sort out , 2 days , 4 days nothing , call them promised a call back nothing, call them again only to be told it's within specifacation ! what i said well they all do that and we cannot provide warranty cover for a chronic picture it's just teh way LED TV's are ! well my 6000 series LED has no issues , they say well that is the luck of the draw ! now taking action via Mastercard to get a full refund from te retailer , have since looked around on AV forum , what HIFi and loads of issues that are the same , some people get fobbed off some get sets changed, Would i ever buy anything samsung again after this £2500 bunch of rubbish ! hmm that would be a big N0.... my advice look elsewhere if you want a quality TV with some level of customer care. PS samsung have now placed a disclaimer on there website for 7000 8000 LED Tv's about light bleed and clouding , however this is not at POS in shops or in the manuals so i am told this is not allowed as they are changing the terms of the warranty issued when buying a new TV.
Comment: I had this TV for a week and then went back to the store to exchange it for the LG 670. The Samsung was okay but I really did not like the Active 3D, I got many headaches from the flickering and wanted a Passive 3D TV which had no flickering. The sales representative suggested me to get the LG and it worked out great. If you don't mind flickering, you could go with the Samsung, besides that go for a TV that has Passive 3D.
Log in with your CNET UK or Facebook account to post a user review, or click Join to create an account
Please log in, register or login with Facebook to add a review or comment
Ask your Facebook friends and Twitter followers if you should buy the Samsung UE55ES7000
More Televisions in Crave
About CBS Interactive
Copyright © 2014 CBS Interactive Limited. All rights reserved.