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Bad: After sales service
Comment: This product has taken the route of direct sales using IT processes to reduce costs. Be very very concerned about after sales service. There is no store to go back to and complain. The result is that getting personal, attentive and consideration service is not easy. Next day delivery comes with all sorts of disclaimers set into the computer system. Any Company that due to its lack of profile in the market, resorts to cost saving linking to computer system and not encompassing basic customer recognotion or service, is cheap for a reason.
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