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How to use Find My Mac in iCloud

CNET How To

Apple's Find My iPhone service has long been a feature of MobileMe. So long as you have push email enabled on a MobileMe address, this service pings the handset, retrieving its location from the internal GPS chip and plotting it on a Google Map.

Should your iPhone be stolen, you can then send a message to its screen, or lock or wipe the handset and prevent anyone from getting hold of your sensitive data. Sadly, it doesn't go so far as allowing you to disable it entirely, to prevent it being sold on.

With MobileMe being retired in favour of iCloud, Apple has now rolled out a similar retrieval service for the Mac, Find My Mac. While none of Apple's current laptops feature 3G, it's a relatively trivial matter to plot a user's position from their IP address, so, as long as whoever has your Mac is online, finding them should be easy. Watch our video tutorial above, or read on to find out how to use Find My Mac.

Activate Find My Mac

As it could potentially give away your location to anyone who has your Apple ID credentials, and would also enable Apple to track your movements, Find My Mac is disabled by default. Activate it through 'system preferences' and then 'iCloud'. Click the check box beside 'Find My Mac' and confirm that you want to authorise it to lock or wipe your Mac remotely.

iCloud Preferences

Locate your Mac

Quit system preferences and switch to Safari. Point your browser at www.icloud.com and log in using your Apple ID. iCloud will open to display whichever module you used most recently. If this isn't Find My Mac, click the application icon in the upper left-hand corner and pick 'Find My iPhone' from the menu. As it's possible to set iCloud to enable logins without a password, you'll have to supply your password again to keep your devices safe.

iCloud web page

The Find My iPhone service calls up a Google Map and plots the locations of each of your registered iOS and Mac OS X devices, allowing you to switch between the map, satellite and hybrid views and zoom in to accurately pinpoint each one. In our tests, this system proved extremely effective, allowing us to identify not only the building in which our devices were being used but, in the case of 3G-enabled iPads and iPhones, even the corner of the building where they had been left.

Find my iPhone map

Send a message

Decide what you want to do with your stolen device. Click the blue 'i' on the right of its location bubble and you're presented with three options. Here we're going to send a warning message to our lost Mac, informing whoever is using it that they are handling stolen goods. Selecting the option to play a warning sound at full volume, even if they have the speakers muted, will further draw attention to your message.

Warning message

Apply a remote lock

If that doesn't work, more drastic measures are called for. Start by applying a remote lock, which requires the user of your lost Mac to enter a six-digit code of your choosing. Make sure you choose something you could easily remember should you retrieve your device, but which the miscreant won't be able to guess. Your remote Mac will immediately reboot without warning the user that they'll lose their data, and send them to a grey screen showing the warning of your choice.

Find my Mac passcode

If the user can't enter the correct code, their only other options are to reboot -- eventually returning to the same screen -- or shut down. Note that, as the Mac will no longer have access to the Internet, you won't be able to plot it on the map again until it's unlocked, so don't take this step lightly.

Remote wiping

Alternatively, you can wipe the Mac entirely. If you want to do this, skip the remote-lock stage, as you won't be able to wipe the laptop once it's been locked. Again, you'll need to provide a six-digit code that can be used to unlock the device should you recover it. Even if you don't retrieve it, at least you'll know your data won't have fallen into someone else's hands.

Comments 30

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anonymous's avatar

anonymous 12 October, 2011 21:02

Well... disappointment ... it doesn't find my mac.
I can send messages to it, but it has absolutely no clue where in the world it is.

anonymous's avatar

anonymous 12 October, 2011 23:58

have you enabled location services on your mac?

anonymous's avatar

anonymous 13 October, 2011 01:59

I've just tried it, but it has no point if anyone, who gets access to your mac, can easily disable the find my mac feature from the icloud system preferences pane, as they're not password protected. This is useless, or is there a way to protect the icloud configurations from being modified??

anonymous's avatar

anonymous 13 October, 2011 07:57

It works brilliantly for me. Does this mean my iMac has GPS built into it? They are not just using the IP address!

anonymous's avatar

anonymous 13 October, 2011 11:16

I agree with the previous post: if someone steals your mac, what prevents them from going into system prefs. and unchecking the "Find My Mac" option from the icloud panel?....nothing?! No password prompt or anything. Doesn't seem thought out....unless I'm missing something.

anonymous's avatar

anonymous 13 October, 2011 11:41

Can't locate my mac. It writes 'offline', but messages are dilivered to it. What's wrong i do? Any suggestions? Thanks.

anonymous's avatar

anonymous 13 October, 2011 12:54

Does anyone have the "Recovery Partition Required" next to the Find My Mac option?
I have upgraded to 10.7.2 Lion
I have iCloud running except for Find My Mac
Thanks

anonymous's avatar

anonymous 13 October, 2011 14:06

I run as a non-Administrative user, apparently this needs Administration Access - what is the impact of using my iCloud account with my own login & the Admin one...

anonymous's avatar

anonymous 13 October, 2011 19:30

Hey guys i need help! on my mac it says that no location is available and i enabled the location services on the mac as well and i am running admin account on it : / any suggestions?

anonymous's avatar

anonymous 13 October, 2011 20:48

A password prevents them from changing your settings ('unchecking' Find My Mac). They can change it when they know your password to your Mac.

anonymous's avatar

anonymous 13 October, 2011 21:17

****uming that you closed your Mac (asleep or whatever) and your Mac is password protected even when logging in to just get to the desktop screen, the thief can't really get in to even change your iCloud settings. Make sure you have a great password then, I suppose, and put a shorter time for sleeping or just close your monitor.

anonymous's avatar

anonymous 13 October, 2011 22:21

But that is annoying, what if i i don't want to enter my password everytime it goes to sleep. Can't icloud preferences be password protected as so many others are in mac system preferences??

anonymous's avatar

anonymous 14 October, 2011 10:03

Find My Mac only works if you're on wifi. It won't work if you're using an ethernet cable.

Find My Mac looks at your wifi network and the surrounding wifi networks then queries the Skyhook system to best guess your location.

anonymous's avatar

anonymous 14 October, 2011 23:47

Here, Find My Mac worked perfectly with Ethernet cable. I am using iMac and Lion 10.7.2.

anonymous's avatar

anonymous 15 October, 2011 03:05

can i use this if i do not have lion?

anonymous's avatar

anonymous 15 October, 2011 23:19

Sign out from iCloud. It will then ask you for your Apple ID and password in order to access. Once your done customizing you should sing out.

anonymous's avatar

anonymous 17 October, 2011 04:49

I am using Wi fi, on my mac it says that no location is available and i enabled the location services on the mac as well and i am running admin account on it : / any suggestions?

anonymous's avatar

anonymous 17 October, 2011 06:35

I got it to work after I made sure the Find My Mac Button was on on BOTH iCloud AND Mail, Contacts & Calendars found in preferences. Once I checked them on and off, iCloud then found my Mac no prob. Hope that helps.

anonymous's avatar

anonymous 18 October, 2011 00:38

Worked precisely as advertised on the first try for me.

anonymous's avatar

anonymous 18 October, 2011 22:20

my mac doesn't appear under devices :(
location services is on and so is find my mac in system pref / iCloud

anonymous's avatar

anonymous 1 January, 2012 22:41

It can't find mine too. It's enabled under the iCloud settings in System Prefs, it can send a message but can't located. I'm lucky I know it's in my basement, ohh forgot, I'm typing this message from it,,,,

anonymous's avatar

anonymous 13 January, 2012 22:06

My iMac could not be located until I switched on WiFi.

After that I switched WiFi off and it seemed to be able to locate.

-Paul-

anonymous's avatar

anonymous 14 February, 2012 21:06

What if someone where to format the Mac, install a completely clean install of the OS and not register it with iTunes? Will it still be able to find the Mac?

anonymous's avatar

anonymous 2 March, 2012 15:37

i have lost my ipod and have not got an icload account so will i ever see my ipod again???

anonymous's avatar

anonymous 18 March, 2012 23:39

Help! I locked my Mac from find iPhone app and I can not unlock my Mac. A file with a question mark comes up and there not not an option to unlock my Mac. Please help!!

anonymous's avatar

anonymous 6 April, 2012 22:52

My Mac's OS is Leopard.
I dont have icloud option in my system preferences =(
Anyone knows how to find this option in Leopard OS?
Tks!

anonymous's avatar

anonymous 28 April, 2012 09:52

Its absolutely a tragedy if your Mac or iPhone is taken into a building or an apartment.

elishakimi's avatar

elishakimi 13 May, 2012 18:49

stop anonymous noob haking!

anonymous's avatar

anonymous 16 May, 2012 09:12

Cool. But doesn't help me.. My mac was stolen when I was sellig it on eBay... (paid using PayPal, collected in person, reported the PayPal transaction as fraudulent.. PayPal returned their money and told me tough)

This needs to be a machine level thing not a software thing. When connected to the Internet the machine should send apple it's current location.

That way even it you restore the system to is origional factory condition with a zeroed Harddrive and it gets stolen you can find out where it is by reporting it stolen and giving them the serial number. .

anonymous's avatar

anonymous 27 May, 2012 04:23

I absolutely agree. I had my mac stolen but didn't set up iCloud I don't see why the serial number and hardware could not be tracked by Apple even and accessed when stolen. Obviously not just for keeping track due to privacy reasons. I would eliminate theft altogether. You would think that would be a strong selling point. Especially considering the high rate of theft at present. It seems that the technology is there just no one is serious about stopping crime.

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