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How to upgrade Windows 7 to Windows 8

CNET How To

The mosaic-like Windows 8 is a dramatic shift for Microsoft as it embraces the tablet and touchscreen era, creating a standard experience across phones, tablets, laptops and desktops. Eight months after the preview was made available, the genuine article is now sitting on Microsoft's servers, waiting for you to download it.

If you're currently running Windows 7, you're in the best position to upgrade to the newest operating system. While XP users have the option to keep their files, and Vista users can keep their files and Windows settings too, only Windows 7 users have the choice to keep files, settings and applications in place after the upgrade. As anyone who's upgraded Windows in the past will know, this makes life much easier than it has been in previous versions.

In the early hours of this morning, I took the new operating system for a spin and upgraded a Windows 7 system. What follows are the steps required and the process you'll have to go through to upgrade your own PC to Windows 8.

Upgrade offers

If you're running Windows 7 (or indeed XP/Vista) on your desktop or laptop computer, you can buy an upgrade to the Pro version of Windows 8 for a mere £24.99. This offer runs up until the end of January 2013.

Microsoft seems to be pushing all users towards the Pro edition, as the standard Windows 8 version (which doesn't include advanced tools like remote desktop and BitLocker encryption) isn't yet available to purchase. It's likely that this version will be more prominent on new Windows 8 PCs.

There's more though -- if you bought a Windows 7 machine since 2 June 2012, your upgrade price is £14.99 until 31 January 2013. If you're in this category, follow the instructions on the above link and you'll receive a promo code via email, which you can use during the installation process.

Upgrade

And finally, Windows 8 Pro users can get the Media Centre add-on for free by submitting an email address here. This gives you a product key you can use to add the Media Centre once Windows 8 is installed. Again, the offer runs until 31 January, after which you'll need to pay to add Media Centre to the operating system. Note that the Windows 8 Media Centre is only compatible with the Pro version of Windows 8.

Buying and downloading

Once you've decided you've had enough of Windows 7, and applied for all of the discounts and free offers you can get your hands on, point your browser here to take the plunge and purchase Windows 8.

Buy Windows 8

Follow the Download Pro link and the Upgrade Assistant tool is downloaded to begin with -- this utility makes sure your system can run Windows 8 (which it should be able to), and checks for any compatibility issues with your installed hardware and software.

Assist

At this early stage in the life of Windows 8 it's likely that not all your programs can be switched over seamlessly, though I found very few problems. The Upgrade Assistant did display a warning about de-authorising my iTunes account, presumably because the Windows 8 installation will count as a new computer but it's reassuring to see the upgrade checker go into this level of detail.

The other warnings were mostly related to pre-installed utility software that came bundled with the PC, but it's important to note that any incompatible programs will have to be removed before the upgrade can proceed.

The next step is to decide how you'd like to install Windows 8. You can keep everything -- Windows settings, personal files and installed applications -- or just your personal files, or nothing at all (a clean install which wipes your hard drive and starts from scratch). The latter option gives you the opportunity to torch several years of collected clutter from your hard drive, but does come with the inconvenience of reinstalling your applications and personal files.

It goes without saying that you shouldn't go down the latter route unless you have all your documents and files safely backed up. During my upgrade I chose to keep everything, to see how well Windows 8 would handle the transition.

Choose

The final page of the Upgrade Assistant includes an Order button, enabling you to purchase the new operating system if you want to go ahead with the upgrade. It's here you'll need the promo code if you've signed up for the £10 discount. You're asked to supply the usual billing address, email and payment details, and the promo code can be entered on the final screen. The download clocks in at 2GB in size and took about half an hour on my standard home broadband connection.

Order

Upgrading Windows

Once the download is complete, you can get on with the upgrade in earnest. There are three options -- continue with the install, create a bootable DVD or USB drive, or leave a shortcut on the desktop to install at a later date. As Windows 7 includes its very own ISO burner, any of these options will work with the minimum of fuss, and I chose the 'Install now' option.

Media

As you would expect, the utility checks for any updates before proceeding, and you'll need to confirm you have carefully read/briefly browsed the licence agreement.

Windows won't let you forget about those incompatible programs I mentioned earlier, which in my case included Microsoft Security Essentials (now replaced by a Windows 8-ready Microsoft Defender). The upgrade wizard will prompt you to uninstall all incompatible applications, and the installation won't proceed until you've done so.

This left me without the Bluetooth, WLAN and Intel USB 3.0 drivers supplied with my Dell PC, so you may well want to postpone installation until you have updates for all your key utilities, depending on what this screen turns up. Being a foolhardy tech journalist, I ploughed ahead with the installation, and at this point I was asked to restart my PC.

Uninstall

During the next stage of the installation there's nothing to look at but a mostly blank 'Installing Windows 8' screen. This part of the process took around 30-40 minutes on an i7-powered PC with a 2TB hard drive. Once you come out the other side, you'll be met with a setup wizard to help you get up and running. The first screen asks you to choose a colour for your Start page, and you are then asked to select and connect to a wireless network -- obviously one of the settings not remembered from Windows 7.

Waiting

As the wizard progresses there's the option to accept an 'express' default settings configuration or customise them individually yourself. The default settings include automatically installing updates, allowing apps to use your Windows account name and picture and automatically connecting to other devices on the network. The Do Not Track feature in Internet Explorer is switched on by default too. Unless you want full control over how Windows works, the express settings are safe enough to accept.

Settings

If you've chosen the upgrade path I have, you'll be asked to sign in using the same admin account you had with Windows 7. If you've done a clean install, you'll need to create a new account. As you'll be aware if you've used the earlier Consumer or Release Preview versions of Windows 8, there's also the option to link your user account to a Windows ID so that services such as Outlook and SkyDrive can be synced seamlessly. This isn't compulsory and can be done at a later stage if you wish.

And with that, you're almost ready to go. There's a handy tutorial covering how to use your mouse and keyboard like a touchscreen (hint: move the cursor to the corners), and when everything is set up you'll be met with the new-look Start page. Welcome to the future, and remember to click the Desktop tile any time you start feeling dizzy.

Start

Life post-upgrade

I haven't yet spent an extensive amount of time exploring the new Windows 8 system, but most applications and files seem to have made the transition without any problems. The Windows wallpaper was reset back to the original (Dell) image, but this is the only small issue I have noticed so far.

Programs including Dropbox, Microsoft Office, Adobe CS6 and Google Chrome all carried on as if nothing had happened -- Chrome even remembered the last page I was using, though it had been usurped by Internet Explorer as the default browser during the upgrade process. iTunes also carried on from where it left off, right down to the track name, window position and size.

Your biggest headache is likely to be new Windows 8 drivers for your core components (such as the graphics card), but compared with upgrades of old, this one is very straightforward.

Programs

Comments 38

Add your comment

anonymous's avatar

anonymous 26 October, 2012 15:54

How easy is it to change back if you don't like it?

anonymous's avatar

anonymous 26 October, 2012 17:08

Can I download it on my desktop, then burn the DVD to install it on my laptop too?
(I know I'll need another license for it, I just don't want to download it twice)

anonymous's avatar

anonymous 26 October, 2012 19:25

I work all day long on a desktop PC. All recent comments about Windows 8 have put me off installing it. I use Windows 7 now but I still prefer my old XP. Should I now change to Apple or Linux or wait until Windows 9 comes out?

Padraig

anonymous's avatar

anonymous 27 October, 2012 04:54

How can MS know that you purchased your PC within the qualifying period to get the cheaper upgrade? What checks are done, besides the form where they ask the purchase date?

anonymous's avatar

anonymous 27 October, 2012 13:35

I get half way through and I then just get a blank black screen with the mouse pointer. Cannot get any further.

anonymous's avatar

anonymous 27 October, 2012 13:38

It's a horrid system that doesn't work well on a desktop. I used the beta version for a while and it just made daily tasks very difficult to do.

georg55's avatar

georg55 27 October, 2012 14:26

What is all the fuss about ,I down loaded and installed win 8 for £24.99 on a laptop and desktop with touch screen,all went well 30 mins to install,works like a charm,no learning curve, even a five year old can use it ,the desktop is there,just click the tile that says desktop and to return win key,simples,stop moarning and try it ,my pc is mnow 2 times faster

Arby Bryce's avatar

Arby Bryce 27 October, 2012 20:17

I downloaded yesterday,works great and i still have all my google chrome stuff too,so can swap from that to Windows 8 in a mouse click :-) Took a while to download and then setup,but all working fine now :-)

anonymous's avatar

anonymous 11 November, 2012 12:28

if microsoft provide any product key for windows 8 instalation
if we can install this downloded upgrade on a new pc that not have any os installed.

anonymous's avatar

anonymous 12 November, 2012 01:07

says I can't upgrade from windows 7 to windows 8.. no idea why :(

anonymous's avatar

anonymous 12 November, 2012 12:26

hi
I run windows 8 upgrade assistant and it shows that secure boot is not compatible with my pc ...
I update my bios from 1.10 to 1.20
pc motherboard is N68-VS3 UCC ...
After updating bios i'm having the same problems --->
secure boot isn't compatible ...
Can i install windows 8 , will windows 8 work fine ??

anonymous's avatar

anonymous 13 November, 2012 22:20

i have it installed but the power setting dont seem to work if i leave it on for only three minutes it closes down and i have to sign in again any ideas

anonymous's avatar

anonymous 29 December, 2012 07:02

who i can get windows 8 and who i will give the menoy

anonymous's avatar

anonymous 9 January, 2013 09:42

how can i reinstall windows 8(in case of os corruption) that i buyed through the offer price i.e upgrade through windows 7.

anonymous's avatar

anonymous 13 January, 2013 18:15

i have installed win 8. how can i recover win 7???? i have win 7 recovery also?

anonymous's avatar

anonymous 15 January, 2013 20:57

Absolute nightmare. I'm sitting by my PC at 9 in the evening following a full day of lost work and still not getting the install of W8 to work and still on the phone to Microsoft. Microsoft tech support can only suggest downloading the install again - duh! guess what? I had already worked this out for myself and it did not work. They consistently do not record the case numbers and history so that when the battery runs out on my phone (that shows how long I have spent with them) I have had to start the whole process again. I hope get some response before midnight!

anonymous's avatar

anonymous 15 January, 2013 21:46

Update: having spent the last 30 minutes with Microsoft customer service and being promised a phone call back nothing has happened. It seems I'm neither able to install W8 or get a refund. Not great and very frustrating, I'm now resigned to the inadequate outcome and am going to get some belated food.

anonymous's avatar

anonymous 15 January, 2013 22:00

Update 2: having started this process at around 10.00am and having been promised lots of call backs, etc, by microsoft I'm about to ring them again (why should I need to do this?), one last go before the end of the day.

anonymous's avatar

anonymous 15 January, 2013 22:19

Update 3: currently on hold whilst they try and find a supervisor - however this person won't have authority to escalate to a more qualified person in tech support??!!? eh?

anonymous's avatar

anonymous 15 January, 2013 22:31

Update 4: still on hold, has supervisor gone AWOL? Now over 30 mins on this call alone, how much is this costing me?

anonymous's avatar

anonymous 15 January, 2013 22:43

Update 5: have been promised I will be put through to supervisor in tech support. My phone is showing one bar on the battery - I hope they come on the line soon.

anonymous's avatar

anonymous 15 January, 2013 23:00

Update 6: still on hold, my wife has gone to bed, I will need to follow shortly if domestic harmony is to be maintained. Looks like Microsoft may have ground me down and I will need to kiss goodbye to the money I have paid / lost and put it down to experience. I have now spent an hour on this phone call and still not spoken to anyone with authority / ability to sort out the problem (and I've had several other calls today about Microsoft Windows 8 that have been just the same)

anonymous's avatar

anonymous 15 January, 2013 23:12

Update 7: more than half an hour on hold and no response

anonymous's avatar

anonymous 15 January, 2013 23:41

Update: 8: have been put through to usa, it turns out they can't help either and previous times I have been knowingly put through to a UK tech dept which is out of hours and stands no chance of being picked up (hence all the time on hold!!!!!!!). Now being put through (alledgedly) to usa tech support

anonymous's avatar

anonymous 15 January, 2013 23:59

Update 9: Midnight approaches, the battery in the phone is fading, and so to am I. Microsoft have beaten me.

Should I continue?

anonymous's avatar

anonymous 16 January, 2013 00:11

Update 10: was briefly put through to usa tech support who said I should download and start again. I have done this soooooo many times today and it has not worked, when I pointed this out they hung up on me!

anonymous's avatar

anonymous 18 January, 2013 10:57

Update 11: 3 days later. I have exchanged a few emails and my problems were "escalated" (but not yet solved). I was promised a call earlier this morning so they could get to the bottom of the windows 8 installation problems however this call has not materialised - I have sent yet another email asking for an update.

anonymous's avatar

anonymous 21 January, 2013 06:57

Hi
Am having problem getting a compatible Bluetooth Assistant (Bluetooth driver won't download)
Troubleshooter says it is not compatible in windows 8. Is this true. And how can I download the driver on my Toshiba notebook?

anonymous's avatar

anonymous 23 January, 2013 10:58

i need windows 7 enterprise Product key

anonymous's avatar

anonymous 24 January, 2013 00:44

Every good tech knows...back up your stuff (ALL OF IT). Check to see if ALL of your hardware has WINDOWS 8 supported hardware and drivers available. Tell the upgrade assistant to Keep NOTHING, and do a CLEAN install. Upgrades only give you trouble. If not now then later for sure when you are too far in to the install to do anything but cry. I Have upgraded 31 pc computers with various hardware to windows 8 with only a couple little problems when doing a CLEAN install. 20 installs have failed when using the keep my settings options. Windows 8 is truly Junk for business at the moment. However, the performance gains are considerable on high end systems. Weigh your options first. Windows 7 is one of the best operating systems to date, and is mostly bug free at this point. If you choose to upgrade keep this one last thing in mind. REMOVE ALL INTERNET SECURITY FIRST. I say again REMOVE ALL INTERNET SECURITY FIRST. It will corrupt your install, or not complete period.

woodwind's avatar

woodwind 29 January, 2013 16:23

As I am retired I can spend all day on it. Suggest users download the free win-8 shortcuts app.
I poked and prodded everything and really like it, the Windows key switches between desktop and tiles no problem. It's faster than 7 in responding on my machine so no going back to 7 which I also liked. Open office runs well as does most other software. It is only an operating system after all!
I agree with the comment about not keeping anything, it's easy to transfer files to dvd and thence to win-8.

anonymous's avatar

anonymous 30 January, 2013 21:40

Update 12: you will see my earlier posts. I have spent ages on the phone with Microsoft including several mammoth remote access sessions with customer and technical support (the longest was over 10 hours). I have also had numerous promises of call backs that have been broken which has taken even more time and the Windows problem has been escalated. It the customer service team has no influence with the technical team in terms of delivering on promises. They have now got Windows 8 installed (only because I paid to buy the physical media). However NONE of the Steam games we have bought will work. Since I use this for business and my family pleasure windows 8 does not seem to deliver for either - steer well clear.

anonymous's avatar

anonymous 9 February, 2013 14:53

can i download the windows 8 in my desktop and then using promo code and install in my laptop of which the promo code belongs as i dont have a net connection in my laptop

anonymous's avatar

anonymous 10 February, 2013 11:02

Is it worth installing windows 8 (cracked) on a laptop that is already running a genuine copy of windows 7?

woodwind's avatar

woodwind 4 March, 2013 17:15

Still happy after about 4 weeks. Have tried most things and am impressed with it, would not go back to 7.
Also downloaded iobit start menu which works a treat.

anonymous's avatar

anonymous 13 April, 2013 06:52

windows 7

anonymous's avatar

anonymous 2 May, 2013 10:09

can i have free windows 8 os now??

anonymous's avatar

anonymous 13 May, 2013 08:37

windows7 to windows8 transleted,,
this offer working still now?

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