Lexmark C530dn review

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2.0

terrible

Average user rating from 2 users

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Lexmark C530dn user reviews

November 18, 2007

Posted by: mlbarnes

"Don't believe the hype"

What I like:

Duplex, Monochrome

What I don't like:

Total Print Failures, Toner Yield Lies, Hopeless Support.

Review:

Specifications and value cannot be faulted, BUT.

1. Mine just doesn't work any more! (See specifics below)
2. Lexmark support ignore their emails, and on the costly phone support promise to call you back and never do.
3. The box says LexOnSite support - Good luck getting it!
4. Three of my 1.5k toners are "nearly empty" after 0.5k of 4% black coverage and 80 pages of <20% colour. Toners I understand are 'chipped' so only Lexmark can rip you off for replacements.
5. As with other printers, the 21ppm (if I remember right) is once it gets going, but I have to wait anything up to 5 minutes for the first page. B&W is faster though.
6. When I have had small photos printed ok, the colour matching has been terrible, and 'darkness' settings seems to make no odds. Lexmark do not seem to understand what a colorsync or ICC profile is either.

A few specifics ....
Initially, I succeeded getting this printer to churn out a few pages of colour (probably when I was using small low res. prints). Complex colour pages however print out as a single line error "PDF Error 11 : PostScript Error: LIMITCHECK, or more recently still "PDF Error 10 : PostScript Error: IOERROR". Sometimes nothing will print at all. Invariably, the printer claims to be busy for 5 minutes until it just stops or prints the text line.
I have reset the printer, and completely reset my own MacOS X "Print System" and nothing has got any better. Lexmark have given up answering their email after making a couple of suggestions 'for idiots' not far short of "is it turned on at the wall?". I got a lot more help working with a Mac Forum on further trials, but nothing has worked, and the printer is basically £300 worth of garbage to me now, and I shall have to contend with Lexmark/their reseller for a refund.