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Good: All the features
Comment: This could be brilliant but its awful. The reason? No matter how you try to hold it very time you hold the handset to your ear to answer a phone call the keyboard slides out and cuts off the call or you hit one of the buttons on the side of the phone and automatically ring someone else. I would love to like it but its unusable. I tried for 2 weeks to use it thinking it must be me. In the end I gave up, threw it in the bottom of the desk drawer and put my sim back in my old Nokia. What a letdown.
Good: Powerful processor
Bad: Not enough RAM
Comment: A good phone; but needs the phonepad software not included by Orange (download it!). The decent processor, a Samsung 400MHz, is let down by cheapskating in other areas, for example only 50MB of RAM available for programs (really needs 256MB total) and a lack of a memory card, not good on a phone costing £200 upwards.
Not a phone for social life, data input can be fiddly, particularly if you have big fingers. There are also some anomalies in the Windows OS, but no major problems.
The only major bug is with the phone unit, if this is left on for several days, the phone loses the ability to make calls, and requires a full power down and restart (as opposed to a software reset; the phone is not turned off when this is done).
This phone is well worth getting, however, as HTC (who manufacture this phone for Orange) are about to release a newer product, I would recommend that you take a good look at that first, and see if they have fixed some of the minor problems.
If you have an upgrade option on Orange, go for it!
Good: Is the one to buy
Good: 3G is fast and the keyboard is an improvement on the M3000
Bad: OS is totally unstable
Comment: This is my 3rd M3100 in 3 weeks and all of them have had the same problem of crashing – sometimes twice a day. A software reset sometimes helps, but other times I have to do a hardware reset. Then I loose all my contacts and calendar until I have a chance to sync again – a major problem when you’re working in the field all day and your appointments, addresses and contacts are all on your phone. Until this issue is resolved the phone is completely useless to me.
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