BlackBerry Bold 9000 review

Average user rating

6.8

good

Average user rating from 5 users

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BlackBerry Bold 9000 user reviews

October 28, 2009

Posted by: bowser

"I want to like it, but I don't"

What I like:

Design, ease of use, keyboard

What I don't like:

Reliability, bundled software, third party applications.

Review:

I really want to like this phone, its design is top notch, works straight out of the box. But I love it and hate it in equal measure and ultimatly it is a big let down.

Reliability has been a problem and I am on phone number 4 from T-mobile, not a problem except that the backup software does not backup everything and a restore does not put the phone back as it was.
The bundled software is just useless, as a basic function you need to be able to open save and edit in some basic form, office documents, the bundled software is read only uless you pay to upgrade and even then will only open a very restricted number of file formats, for a phone aimed at the professional market this is unacceptable. The choice of third party software very poor compared to other smart phones, compairing it to windows mobile or apple versions of the same software is like compairing windows vista programs to graphical DOS based versions, they look childish and reto and appear to be missing functionality. There is little or no ability to install anyting to the memory card. The built in GPS works well but the mapping software is poor, it works WHEN it finaly gets a GPS fix but it takes a long time and there is no turn by turn, there is a massive need for a mapping program that is installable on the SD card, as unless sombody else is paying the bill the data services are not useable when out of the uk, so forget using the phone to get a quick fix when your lost on holiday, and roaming as the ammount of data transfered will bankrupt you!!!

In short a fantastic phone that is badly let down by the software, the look and feel of the software and its functionality.

My last gripe is not really the fault of the phone but of developers, when you purchase software it is generaly linked to the ID of the particular phone, this has been a reall headache when the phone is just replaced rather than repiaired, I have had problems with number of programs purchased where the developers will not relicence it to the replacment phone without futher payment.

My advice steer well clear, the overall experience is poor and a big let down.