The Velocity 103 comes packaged with an AC adaptor with several adaptors, a USB cable, a wired headset, a soft protective pouch, a software CD and reference material.
In the features department, the Velocity 103 is well poised to compete with other smart phones. To start, the 103 is a quad-band world phone and comes with a speakerphone, speed dial, conference calling and text and multimedia messaging. The address book is only limited by the available memory (the SIM card holds an additional 250 contacts); each entry can hold multiple numbers, work and home addresses, emails, birthdays and more.
For caller ID purposes, you can pair a contact with a photo, a caller group, or one of four polyphonic ringtones. Bluetooth 2.1 is onboard with support for mono and stereo headsets, hands-free kits, dial-up networking and more. No need for a Bluetooth GPS receiver, either, since the 103 has assisted GPS.
The Velocity 103 is also a 3G-capable handset. More specifically, it supports HSDPA, which means you'll be able to get 3.5G speeds in most areas. The smart phone also has integrated Wi-Fi (802.11b/g), providing an alternative method for surfing the Web.
The smart phone runs Windows Mobile 6.1 Professional Edition and comes with the full Microsoft Office Mobile Suite and support for Microsoft's Direct Push Technology for real-time message delivery and automatic synchronisation with your Outlook calendar, tasks, and contacts via Exchange Server. The 103 can also be configured to access your POP3 and IMAP email accounts.
The one advantage the Velocity 103 offers over other Windows Mobile devices is over-the-air software updates. You can configure your device to automatically download the updates (whenever available) every time you fire it up, or you can set it so you receive a notification before you download. Either way, there's no need to connect the Velocity 103 to your PC to get updates, which is a great convenience.
Other PIM tools include a PDF reader, a remote desktop client, a task list, a unit converter, a notepad and a calculator. There's a Task Manager to help optimise CPU and memory usage. The Velocity 103 comes with 128MB DDR SDRAM and 256MB NAND Flash storage.
Multimedia features on the Velocity 103 include Windows Media Player 10 Mobile, which supports a number of music and video formats such as AAC, MP3, WAV, WMA, MPEG-4 and WMV files. Plus, if you have TV programmes recorded on your Windows Media Center PC, you can transfer them to your device for on-the-go viewing or stream your home's TV programming right to your device with a Slingbox and SlingPlayer Mobile.
The Velocity 103 has a 2-megapixel camera with video recording capabilities. Options are more limited compared to other camera phones we've tested, but you do get a self timer and flicker adjustment. Still images can be shot in one of three resolutions and one of three quality settings. Unfortunately, there's no flash and also no way to adjust the white balance. You can, however, add various effects. In video mode, you have the option of two video formats and two resolutions.
Picture quality was quite decent. Objects were clearly defined and sharp. Some colours looked slightly flat, but overall, we were pleased with the results. Video quality was also impressive with minimal pixelation.
During testing, we heard a slight background hiss during calls, but generally, we enjoyed loud and clear audio quality. We had no problems using an airline's automated voice response system. Our friends reported similar results, but there were a couple of mentions of voice distortion.