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Toshiba TG01 review
Reviewed by Flora Graham on 16 July 2009
Verdict
The Toshiba TG01's huge screen, thin body and 1GHz Snapdragon processor are out of tune with its old-fashioned Windows Mobile operating system and resistive touchscreen. Tiny icons and a poor on-screen keyboard are just the tip of a very annoying iceberg
Good
- Massive screen
- Powerful processor helps with Windows Mobile's slow performance
- Integration with Microsoft Exchange Server
- Thin body
- Expandable memory via microSD slot
Bad
- Unpleasant resistive touchscreen
- Poor keyboard layout
- Dated Windows Mobile operating system
Imagine your IT department is insisting you get a Windows Mobile device -- you've got to automate your business flow or some such nonsense. At this point, you'll probably begin to scream, curse, cry and beg for the sweet release of death. But, just as you begin to do so, a tiny ray of sunshine strikes your forlorn heart. You're getting the Toshiba TG01, and it's as cool as Windows Mobile can get. Admittedly, though, that's not saying much -- a massive screen, thin body and powerful processer barely ease the pain of an operating system that should have been put to sleep years ago.
The TG01 is exclusive to Orange, and it'll cost you about £49 on a £29-per-month contract, or about £450 unlocked and SIM-free.
The Snapdragon snaps
The TG01 has Qualcomm's Snapdragon
processor inside, packing 1GHz of white-hot processing power. Surely such a beast can overcome Windows Mobile's legendary sluggishness? No such luck.
Applications are still slow to launch, and the presence of a reset button under
the TG01's back cover indicates how prone to crashing it is. We managed to crash the device twice in
the first 20 minutes of use, without even trying.
To make matters worse, Toshiba has laid its 'Touch' user interface over Windows Mobile's usual bland, tiny icons. It has potential -- its home screen offers customisable Venetian-blind-like stripes that display shortcuts to your favourite files and applications. But the shortcuts still use the low-colour icons from Windows Mobile, and they look so dated it's almost funny.

Even the 1GHz processor doesn't help the UI to run smoothly. For example, when you swipe your finger over the stripes, they're supposed to rotate smoothly away to reveal other options. Instead, they tend to jitter.
The resistive touchscreen doesn't help matters, either. Unlike capacitive screens, like the iPhone's, which respond to the gentle swipe of a finger, resistive touchscreens require the exertion of more pressure, such as is achieved with a fingernail or stylus. We found using a fingernail absolutely necessary. Unfortunately, many of the menus and icons are tiny, so you'll need to carry the stylus included in the box if you're nails aren't up to the job.
Touchscreen tantrum
It's not all bad news, though. The TG01's relatively huge 104mm (4.1-inch) screen makes navigating
through Windows Mobile's tiny icons much easier than it is with smaller-screened devices, simply because
there's more space between them.

The on-screen Qwerty keyboard really suffers as a result of the touchscreen's lack of sensitivity, as well as some poor choices concerning the placement of buttons. For example, in landscape mode, the spacebar isn't a bar at all -- it's a small button of the same size as the letter keys, on the left-hand side. On a screen with this much real estate, that's unforgiveable.





User reviews 5
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Epic Software 30 September 2009
Good: The screen size
Bad: Battery life
Comment: Worst thing is the power mananement. One minute it looks like you have close to 100% and the next it has switched itself off without warning and wont restart without a charge. When it comes back it looks like you got 50%. Is this just Windows??
georgesromania 25 December 2009
Good: large screen, slim body, almost well-built
Bad: Like a famous tire company states "power is nothing without control", in this case Hardware processing power is nothing without a proper stable O.S.
Comment: When I first saw Toshiba's TG01 in the available lineup at Orange Romania, I immediately jumped in and bought one, despite the high pricetag. I am not a Toshiba fan, but as a business owner, I have successfuly used dozens of hardware equipment from Toshiba with a very good reliability reputation (from notebooks to video projectors etc.).
Until purchasing the TG01, I have never used Windows mobile before, being a regular RIM's Blackberry and Nokia's Symbian user.
So I thought to give it a try and not follow the Apple iPhone hype, hoping that Toshiba had done the proper "homework" before launching such a product and that it will be flawless like many other products manufactured by them.
As other reviewers stated, the problems are obvious: even if I have upgraded to Windows Mobile 6.5, the device is very difficult to use without a stylus, the crashes are occuring daily and the on-screen keyboard is slowing you outrageously, being impossible to use it as designed, as a powerful business phone.
The only pro points I can think of: having such a screen, it is very convenient to ease the reading of attachments and other Office docs, which I am really using it when I need to quickly access electronic versions of required documents (contracts, offers, etc.).
Thinking of buying a TG01? Keep in mind that it is not Toshiba's fault, the equipment is really fine, powerful hardware and so on...but as in using a PC with Windows, here you have the same problem...Windows' slow performance is dragging down this product.
ianc 23 May 2010
Good: Looks and feel
Bad: The operating system and volume of the earpeice
Comment: I got this phone on contract in September 09. It was that bad i bought a second hand phone recently to get to the end of my contract.
This is a great looking phone that is let down woefully by an extremely poor operating system, that is clumpy and annoying to use. i coudn't get it to sync with my outlook on the pc.
Every now and again it would reproduce my address book and double up on all my contacts.
The touch screen in responds only when it feels like it. By this i mean that one time it will react effortlessly anther you can use it and it can take 30 seconds to respond, despite efforts to keep the screen clean.
Overall this phone had the potential to be something great and a rival to the iPhone. i think Toshiba my have just rushed this out a bit too quickly.
I hope they try again but ditch windows for the new android os.
See all 5 user reviews