Sony Ericsson W380i user reviews
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User reviews3
AledeSalta 28 May 2009
Good: Design
Bad: Everything but design
Comment: I got soon dissappointed after the purchase of a Sony Ericsson W380i mobile phone. Having been seduced by new features, the really important ones didn' t work well any time. It often got dead, has no volume at all, very bad signal and lots of problems with software. The same happened to my wife ( who achieved a replacement of her unit with another brand ), to my brother in law and to every person I know having got the same mobile. My complaints to the Sony 0800 customer care centre had no answers. They said they had nothing to be with the phone in Latin America and referred me to the servive center. Sony has any interest in solving the problems and is the real image of Pilatos.
Using Sony Ericsson has turned out to be an awful experience with this type of after purchase service, as another customer said. I would also not recommend any one to buy any product of Sony Ericsson.
drsunilkhanna 10 February 2009
Good: looks
Bad: everything else
Comment: Bought the phone in June 2008
Has gone dead repeatedly
Service centre refusing to honour warranty saying motherboard is to be replaced on customers cost
Complaint to the customer care centre on web has not been fruitful. They asked for all details and then have refused to respond for more than a month.
Would not recommend any one to buy any product of Sony Ericsson
Sunil Khanna, New Delhi
suhayes 18 January 2009
Good: simple, pretty and no extras that I dont use!!
Bad: could do with a flash and 3.2mp camera
Comment: I have had 3 new phones this year - ranging from middle to lower price range and I have to say this is the nicest one to use and it looks good too. I don't suppose I will live with it for more than 6 months but it suits me for now.