Samsung Genio Touch review

Our rating

3.0 stars out of 5

User rating

3 stars out of 5

See all 14 user reviews

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Verdict

The Samsung Genio Touch offers a stylish design and plenty of smart-phone-like features, backed up by a good music player and a generally decent user interface. If you can overlook the lack of 3G and Wi-Fi connectivity, and the occasional usability issue, you'll find it's a pretty good budget handset with some clever tricks up its sleeve

Good

  • Generally good interface
  • Stylish, customisable design
  • Decent music player

Bad

  • No 3G or Wi-Fi support
  • Low-resolution camera
  • No Qwerty keypad option

In this review

You don't have to be a Genio to work out who Samsung's new touchscreen phone is aimed at. Bright colours, interchangeable back covers and built-in Facebook support are all dead giveaways that the Genio Touch is intended for the younger generation. It's also cheap. You can pick one up for free on a £20-per-month contract, £100 on a pay-as-you-go deal, and £130 SIM-free.

Young at heart
The Touch is small for a touchscreen phone and pretty light too. The interchangeable back cover may seem like a gimmick, but it actually has a fairly major impact on the look of the device. A slick white back cover gives it a more grown-up, Apple-type feel, whereas a bright orange or pink cover with a swirly pattern makes a more rambunctious statement.

The Touch is comfortable to hold, and hard to fault in terms of build quality, with only a couple of tiny niggles spoiling an otherwise well-engineered handset. The microSD card slot, for example, is underneath the back cover. Unlike some phones, however, the slot isn't hidden beneath the battery, so it's not too difficult to get at, particularly since the clip-on cover is so easy to remove.

The interface has also been designed well. There are three different home screens and a pop-up sidebar that hosts a selection of widgets, for easy access to your favourite applications -- Facebook, YouTube and Twitter all come pre-loaded. The handset also gives vibrating feedback with every finger swipe or button press, which is a pleasing touch. A clever 'smart unlock' feature allows you to use your own personalised finger gesture to access the phone's home screen or launch apps when it's locked.

All the usual tools can be found in the main menu, such as a calendar, file browser and so on. We particularly like the visual 'photo contacts' phone book. Add all of its features up and you have a handset that's beginning to look rather like a smart phone.

Butter fingers
The Touch isn't quite as slick, however, when it comes to actual operation. We found the touchscreen somewhat less responsive than those of other devices of this type, and it can be frustrating to use. Scrolling through a list of options can often result in one of the choices being selected accidentally, for example.

Worst of all is that the Touch doesn't have an on-screen Qwerty keyboard. Any texts, instant messages, Facebook updates or tweets need to be typed the old-fashioned way, using an on-screen number pad. The Touch's 71mm (2.8-inch) display is smaller than those on some other touchscreen handsets, but it seems like it wouldn't have been too difficult to implement a Qwerty keyboard nevertheless. 

My generation
It's also a shame that the Touch has no 3G or Wi-Fi support. A couple of years ago, this probably would have been fine, but it seems strange in this day and age that a handset with so many online and social-networking features has to rely on Edge-only data access.

The 2-megapixel camera is also something of a letdown. As well as having a low resolution, the camera has no flash, and indoor shots look very grainy. Video recording is possible but, again, the quality isn't up to much.

On the other hand, the Touch's media-playback capability is fairly good. Add up to 8GB of microSD storage, and you have yourself a pretty decent portable music and movie player. Sound quality is better than average, although the headphones provided aren't especially great, and you'll need to use an adaptor if you want to listen to music through your own cans. You can create playlists on the go or, if you invest in the optional data cable, synchronise the device with Windows Media Player. An FM radio is also available.

Conclusion
The Samsung Genio Touch is a mixed bag. With a slender, attractive design and solid set of media-playback features, it's let down by some frustrating usability issues and its lack of 3G and Wi-Fi support. But, in terms of budget handsets, the Touch is certainly one of the smarter phones out there.

Edited by Charles Kloet

User reviews14

Add your review

sasha_786's avatar

sasha_786 13 November 2011

Good: the music player is really loud and you can clearly hear, the headphones are really good and have lasted me two years without any damage and the internet use is good as well as the battery

Bad: The top of the phones touch screen hasnt been working for a while so i cant view my images which is really annoying it is really really bad in this way

Comment: buy this phone if your only going to have it for a year or so

I own it
3xtasha's avatar
4.5 stars out of 5

3xtasha 11 October 2011

Good: i liked the different colours u get for it and all the different aps u get on it

Bad: sometime wen texting the touch keyboard on it wouldnt work but thats about it

Comment: i really liked this phone until it got stolen from me about a month ago which was really annoying cause it had photos of family and friends that i dont get to see much, but i do recommed it to any one who is thing about getting one because they are quite good phone to have. xx

hannah.bennett's avatar
2.5 stars out of 5

hannah.bennett 21 May 2011

Good: style

Bad: no internet allowance, camera very slow.

Comment: i have owned this phone for nearly a year now and to be honest i hardly ever go on it..it's a basic phone and you only get demo's for games so you have to pay which isnt good..the camera is very clear but slow and cannot get good quality photo's because of it being so slow..the style of the phone is really nice and different..so if your a person who wants a basic phone then go for this..if your the person who wants a good deal but still samsung and sociable (cannot access to facebook, twitter ect, unless you pay) i would advice samsung ch@t 335 which i think will be my next purchase..

I own it

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