Samsung Galaxy Portal review

Our rating

3.5 stars out of 5

User rating

2 stars out of 5

See all 12 user reviews

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Verdict

We like the Samsung Galaxy Portal's speedy processor and impressive screen, but its lack of the latest version of Android and multi-touch support means it's not exactly leading the smart-phone pack. If Samsung ever gets round to updating the operating system, it might be worthy of consideration

Good

  • Responsive capacitive touchscreen
  • Fast 800MHz processor

Bad

  • Poor camera
  • Ugly button layout
  • No multi-touch support

In this review

Hot on the heels of Samsung's first Android phone, the Galaxy, comes the company's latest offering, the Galaxy Portal. The Portal is essentially a cut-down version of the Galaxy with less memory and a TFT, rather than AMOLED, screen. This is reflected in the price, though. The Portal can be picked up from T-Mobile for free on a relatively inexpensive, £20-per-month contract. You can also buy it for around £300 SIM-free.

Chip off the old block
The Portal isn't exactly the best-looking smart phone we've ever clapped eyes on. Everything about this phone's design screams function rather than fashion. It's not overly large, measuring 57 by 115 by 13mm, but it actually looks bigger than it really is, due to its rather blocky and boring lines.

The button arrangement at the bottom of the screen also looks exceptionally ugly. The diamond-shaped five-way controller is slightly too large and there are just too many buttons grouped together in a small space. The Portal is a long way from the sleek simplicity of the HTC Legend, for example.

The screen, on the other hand, is very impressive for a handset in this price range. The Portal uses a TFT screen, rather than the AMOLED display used by the Galaxy. The screen still looks very bright, however. Colours are beautifully vivid and the 320x480-pixel resolution means you don't have to do an excessive amount of zooming when using Android's impressive Web browser.

Perhaps surprisingly, Samsung has used a faster processor in this handset than in the more expensive Galaxy -- an 800MHz, rather than 528MHz, chip. The difference is certainly noticeable, as the Portal feels very nippy when moving through menus or loading apps. The Portal has much less internal memory, though -- 180MB, compared to the Galaxy's 8GB. To be fair, though, you do get a 1GB microSD card in the box, and extra microSD cards aren't exactly expensive these days.

Geriatric Android
Unfortunately, although we're getting used to seeing the newer versions of Android appearing on handsets like the Legend and Motorola Milestone, Samsung has instead stuck with the older and less feature-rich version 1.5 on the Portal. What's more, it hasn't added any enhancements over the top of the Android user interface, so you're limited to three home screens and don't get any of the fancy interactive backgrounds that some of the newer handsets have. Also, despite the fact that the Portal uses a capacitive screen, there's no support for multi-touch gestures.

On the rear of the phone, you'll find the relatively basic, 3.2-megapixel camera. The camera is rather sluggish, as the autofocus takes an age to do its stuff. The results are slightly below par too. Even shots taken outside in good light tend to look rather noisy and, as there's no flash, the camera's pretty hopeless when working indoors.

The Portal isn't lacking on the connectivity front, though, with HSDPA, Wi-Fi, Bluetooth and GPS support. Call quality is also pretty good, as the earpiece is pretty beefy, so you don't have to strain to hear callers even in quite noisy environments, like busy streets. Battery life is pretty much par for the smart-phone course -- we got between 1.5 and 2 days out of the Portal before it needed recharging.

Conclusion
It's difficult to understand why Samsung has stuck with Android 1.5 on the Galaxy Portal. It's rather like pushing a boxer into the ring with one arm tied behind his back. It's a shame as, despite the phone's rather utilitarian looks, the Portal is a very capable budget Android handset with a speedy processor and impressive screen.

Edited by Charles Kloet 

User reviews12

Add your review

anna-leighxx's avatar

anna-leighxx 14 January 2012

Comment: and also if Im doing something on my phone like trying to send a text then a screen will pop up saying 'there's a problem with this either click fores close or wait' and and it just makes it worse!

I own it
anna-leighxx's avatar
1 star out of 5

anna-leighxx 14 January 2012

Good: You can go on facebook and twitter, but with difficulty

Bad: Mojority of things are bad with it!

Comment: I got this phone as a Christmas present in 2010 but it has a two year contract. When I got it I was really please but it wasn't long until the problems started with the phone. It's always slow! It deleted all my contacts at one point. It freezes a lot and when it does freeze it sometimes makes the screen go different colors. If I go on the internet it's slow. The app store takes forever to load! Once it decided not to charge so I took it into 3 and they just gave me a new charger but the other charger was fine! It worked on someone else phone my phone just didn't accept it after a while and now it's happening again! I hate this phone! I advise people not to get it!!!!!!!

I own it
cybarev's avatar
1 star out of 5

cybarev 24 December 2011

Good: Battery life, size

Bad: Constantly crashes, often need to get it to reboot to make apps work/download messages, message indicator flashes for 30 seconds then I have to go into my inbox to check if I have any messages because the indicator disappears. Phone often crashes. Screen is unresponsive, keyboard is tiny and no good for fat fingers, call quality poor.

Comment: I've had this phone for 18mnths and its a 2 year contract. Can't wait to replace it! I also have a HTC Desire HD and the difference is ridiculous. HTC is responsive, intuitive and a pleasure to use and play with. THe samsung is almost as bad as my old Nokia N97 and that's saying something! Wife has an HTC Wildfire and that is much easier and moire reliable than this piece of junk. Would quite like to try out the Galaxy s2 but am not sure about committing after this poor Samsung phone.

I own it

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