Having sampled the delights of the KP500's photo viewer, the music player didn't impress us -- it offers typical features, such as playlists and shuffling tracks, but it's clunky to use and didn't work quickly enough for our liking. The lack of a 3.5mm jack also annoyed us, as we had to use the proprietary headphones, which aren't great.
The KP500 can handle POP3 email accounts, such as Gmail, but don't expect to use it with a Microsoft Exchange work account. That said, the KP500 will let you view Microsoft Office documents and PDFs, but you can't edit them. Video support is also limited and, unlike the Viewty or Renoir, the KP500 doesn't support DivX or Xvid.
One of the most disappointing features on the KP500 is its Web browser, which doesn't render full Web pages properly and acts more like a WAP browser than anything else. When you've got a screen like this, you want to see the Web in all its glory and the KP500 doesn't deliver that experience.
Performance
Audio during calls was loud and clear, but the loudspeaker sounded tinny when put on high. The music player's audio quality was satisfactory, but the inability to use our own headphones meant that we couldn't test it properly. Battery life was over a day, since there were no heavy features draining the battery.
Conclusion
The LG Cookie KP500 had us torn because, on the one hand, it's an affordable touchscreen phone that works well for the most part, but, on the other hand, it has flaws. The most apparent issue is the lack of any juicy features to make it really stand out from the crowd. It's a shame that such a well-designed handset doesn't have 3G, for example.
If all you're looking for is a touchscreen phone that does the basics, then this is it. But, if you're looking for an iPhone killer, then the KP500 will almost certainly disappoint. The confusing thing about the KP500 is that, although it's a phone we could live with, we wouldn't actually do much with it.
Edited by Charles Kloet
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User reviews11
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lucasryan 28 December 2011
Good: errr
Bad: pretty much everything
Comment: the whole phone is a failure i have sadly had mine for too long and i hate it! the headphone "jack" is stupid then phone is so slow and unresponsive
Blake Hano 19 December 2010
Good: The large touchscreen
Bad: Camera,Streaming (over the internet), loading speed,NO FLASH the camera.
Comment: The LG cookie KP5000 is a stylish phone on the outside but an extremely slow phone on the inside. The software glitches are highly annoying as it slows the screen down and it takes an extremely long time to load. One thing I do like is that you can calibrate the screen so you can use it how you want to. I really DO NOT recommend this phone, I hope i have helped you with the journey of picking the correct phone for you.
Andrew Lennon Shepard 27 November 2010
Good: Nicely implemented features, great music player and bundled earphones, excellent build quality, mildly but decently responsive screen (even though it broke :( )
Bad: Camera in low light, no 3.5mm jack!! Great media player, easy for texting/ calling etc...
Comment: Though it does have a responsive screen, most resistive screens are flimsy and break easily, which was the case with mine after about 6 months. So theres no point on getting a great phone with a great media player and great apps etc if it simply does not work.
I would say avoid all resistive touch screens. If you want a touch phone, it's got be capacitve of nothing. Buy cheap pay twice!
See all 11 user reviews