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Good: the product is nice especially for some of us who cannot get our fingers off the keyboard.
Bad: the flex is quite delicate and deficult to get a spare one..
Comment: when it comes to connecting to the world,this product is quite efficient.. except in cases of my type;my flex is bad and i cannot get a replacement to it because i can't find it around...and another thing it aches my heart that such product with a 3 megapixel camera does not come with a flash for night viewing. well, all the i still love the phone!
Good: Although it gets criticised, Windows is easy to use and office mobile is handy
Bad: Poor build quality, sluggish and touch screen isn't very responsive
Comment: The first thing to mention is the build quality. Many contracts now are for 18 or 24 months, so it is important that phones will last this long. The build quality on this phone was not as good as its predecessor, the TyTN that I had before it. Some of the hard keys are just transparent plastic, with a kind of transfer over the top, which rubs off over a period of time. The other hard keys are on a piece of aluminium, which came lose a few months after I bought it. The casing is quite flimsy all round. Also, the pull-out keyboard isn’t as tactile as its predecessor, so having always used it on the TyTN, I never use it on the TyTN II, preferring to us the on screen keyboard.
If you want a camera phone, forget it. This takes very poor photos, especially if the lighting is not perfect.
The touch screen is not that great and sometimes, trying to type anything, using the on screen keyboard will have you waiting for characters to appear, or pressing really hard, to get them to work.
This isn’t an awful phone though, but there are far better out there and although some things were added to the TyTN to make this phone, I found I was happier with the older phone
Good: Tom tom
Bad: Most things
Comment: After over one year of use I just wanted to write few lines about my impression of this PDA.
I travel a lot and I thought that a PDA could be helpful to keep in touch and do the IT chores while on the go. I was very wrong and I regret having bought the damn thing. The device tries to do many things but none of them well. In retrospective it sounded too good to be true.
At the beginning I did make a point of using it to its best potential but after a while I got so tired and annoyed with it that I have recently used it mostly like just any other phone.
I thought I would give myself some time to get accustomed to the complexity of the device before jumping to conclusions.
Over one year later and I still find it cumbersome and totally user unfriendly. The guys at HTC should go to Apple to get a crush course in making something user friendly and intuitive.
Here are just a few things. The list is way longer but I would have to go back and try most functions to recall all the flaws.
- It's super slow. I am no super fast teenage geek but I am always waiting for the stupid thing to react to any command I give. It is very annoying and it's like stepping back to the time of the 286 PCs. The speed is archaic. For example it takes 4.5 sec to switch from the vertical screen to the horizontal and back.
- The buttons controls are very difficult to feel with the touch and are very cumbersome to operate. Especially the side ones. I am sure that even blind people would have problems using them.
- Windows mobile is as bad as Microsoft gets. It's slow, counter intuitive, user unfriendly. Early Vista at the power of ten!
- Window media player is a joke. I have been using the PDA to listen to music in the car and it's a miracle I have not crashed while trying to select some music yet. To get to the card MP3 files it takes a very contorted and long way.
- The touch screen is also very bad and difficult to use. A lot of the commands are way too small for a man's finger while using one hand. It is very difficult to select something on first attempt with your thumb.
- To open a running program is difficult. One has to press the top right menu and than select what is running by touch only. The bar is about 4 mm high and it's very difficult to select using one hand. One cannot select by using the scroll bar and button.
- During phone calls the screen goes out quickly and to get it back one has to look for the hidden button on the side, very, very bad.
- Voice recognition sucks. Since the controls are so bad I now use the voice recognition most times. It's rare that the damn machine get it right on first attempt. Repeating the name twice helps but not always. I end up having to raise the tone as if I was yelling. It is very embarrassing in public.
- The GPS takes a long time to get the satellites even when the data has been updated.
- Active sync is a disaster. The guy who design it should be shot. I have given up on it altogether. I had to buy small software to access the data in the PDA and memory card.
Active sync could just not do the most elementary operation in a simple and straightforward way. You simply cannot plug into a computer and access the PDA like a USB stick. You have to buy a program for that. Isn’t that a joke?
- The booting upon starting is the longest I have ever seen. Switching it off is also a chore. I just live it always on.
- The battery capacity is way too small. Some applications will run down the battery in no time.
The list goes on but I am getting annoyed just to think about it all. This is the first and last product I’ll ever buy from HTC. Unless you are a geek that gets pleasure messing with IT devices do not buy it. Its use will take an unhealthy amount of your time. It will not help your life, it will waste a lot of your time and annoy you in the process.
In the first few months I tried to fix it and make it work to an acceptable level by downloading ROMs that improved the performance and instal
Good: Tilting screen and keyboard
Bad: Faulty product (Poor LCD quality that is not covered by warranty), Constantly freezing despite very basic applications
Comment: Worse device I've ever owned. Problems started coming after only half a year of careful use including a faulty LCD screen that HTC does not cover. Customer service is not reliable and technical support capability is weak.
This is a defective phone coupled with an unreliable after sales service. I would definitely advice you to stay away from all things HTC. Save your money and all the headache that can come with this phone/brand.
Good: Email functionality
Bad: Camera and phone functions
Comment: The only thing good about this phone is that the email part works well. Otherwise it is useless. The phone keyboard disappears the moment you are on a call and then the screen blanks so when you need to press numbers for menus you have to reactivate the screen and then press the keboard tab - by that time you have missed your menu option
The camera is awful - it doesn't even zoom and takes poor quality pictures.
The file menu is poorly arranged and it is hard to find files and pictures.
You cannot use it with one hand as the touchpad is too small to use fingers - stylus only and if you use the keypad it is too wide to use with one hand too so you cannot use it on the move.
One of the worst phones I have ever used and I have had a lot of problems with it. The notification function is really irritating and you can't turn it all off.
I like the weather function.
The alarm sounds are awful and it doesn't allow you to use your own or if you can I never worked out how!
Good: Nothing really!
Comment: This is a really terrible phone, the main issue is that it is reaaallllyyy slow and unresponsive, I know three other people with them and every one says the same, I am very disapointed to HTC's attitude (Not Caring at all) - they could make this phone into a great phone - if they wanted to! - avoid at all costs unless you get for free with a contract like me, I would be really fed up if Id paid for this rubbish.
Good: It has all the features you want in a phone - quad-band, hspda, wifi, blutooth, gps and windows mobile 6.1 too
Bad: Quality of touch screen is poor, overall performance sluggish at best, quality of voice very poor, battery life sucks
Comment: This is my 2nd HTC device and now i am convinced that they don't know how to make a good radio for a good voice quality. They have definetly put everything into this phone that one would want to hvae but if it doens't work as it is supposed to, what good that is. Performance is sluggish, voice quality is bad - now one can say this is relative but i have a proof - i bought motorola 9qh as a replacement and where htc shows one or two bars and poor voice quality, motorola shows 3 to 4 bars and voice quality was perfect. I also have vodafone and o2 sim cards and both my phones were bought unlocked and i have tried eahc of them with these two sim cards and htc consistently performs poorly.
Good: Not much if you have experienced what I've experienced
Bad: Really bad customer service and battery cover design
Comment: This is how they responded when I complained the battery cover wear out quickly after a few times open and close from HTC, you can make your own judgement regarding their level of service
We understand the frustration that you may be going through and are willing to help you with this situation. Currently the battery cover is made of plastic. The battery only has to be replaced once every few years, so there is no need to remove the cover multiple times. Plastic wears out easy, and normal wear and tear is not covered by the manufacture warranty.
Good: More functions that a swiss army knife!
Bad: The beefy Size
Comment: Having received this phone under the O2 Branded Stellar, otherwise known as HTC TytnII or HTC Kaiser, or Tilt, I was looking forward to getting this badboy!
I previously had the O2 Orbit, with lacked a full pull-out ‘qwerty’ keyboard, and it was super to type at near full speed on the fabulous, well designed keyboard. As far as connections goes, it has it all, including GPRS, HSDPA, WIFI, and Bluetooth 2.0. With a 400mhz processor, this device is capable of running Skype, and a wide range of multimedia software with ease. Having downloaded Call of Duty 2 (legally!), with has be specially ported for the Kaiser, it was gimmicky, but uber cool nonetheless.
My disappointments? The whole device, while brushed aluminium, is pretty bulky, and the more than capable touch screen, can’t hold its ground compared to the super sexy Iphone. The 2.0 MP autofocus camera is well placed, with a rather cool OCR program bundled with the OS. And, as most people may know, that major kick to the nuts, comes with the buggy, slow and bloated Windows Mobile 6, which to Bill’s credit, is well capable, it need a pretty hefty update before being actually useful
Good: Style, Features, GPS, Email & Slide Tilt Keyboard
Bad: Poor reliability & average battery life
Comment: A very stylish phone packed full of very useful features but let down severely by poor reliability. I have to “paperclip” the devise at least once a week. Options from the front screen disappear. Texting becomes so slow with letters not appearing that it becomes unusable. A restart of the phone is the only way to resolve the problem. The phone is now sadly resigned to my bottom draw. RIP
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