HTC Touch Diamond review

In this review

Another customised app offered on the Touch Diamond is provided by YouTube. You can watch YouTube videos via Wi-Fi or HSDPA and search through YouTube's directory or just check out the latest videos. It seemed to load videos slowly using HSPDA and worked better using Wi-Fi. Picture quality on the Touch Diamond was much better than any previous HTC incarnations, thanks to its VGA screen. Still, it didn't look as good as on an iPhone because the screen isn't as large.


The lack of a flash on the camera mean that shots in low light don't come out very well

If you're not in the mood for videos and fancy games instead, the Touch Diamond comes with a ball and hole game. It's simple, but very fun: you use the phone's motion sensor to navigate a ball into a hole by moving the whole phone. You can 'feel' the ball bumping into the sides of a wall and the pressure of it dropping into the hole. New games using the Diamond's motion sensor have yet to be announced.

This is by far HTC's most consumer-oriented handset to date, so we were keen to see how good the music player and camera were. Joining these features together is a proprietary interface called TouchFLO 3D. It's more attractive and finger friendly than the standard Windows Mobile interface but -- and this is a big but -- it doesn't run very smoothly. While we'd like to say that HTC has cracked the touchscreen smart phone with its fancy new interface, we think that it's still got a long way to go.


As you can see, the glossy bottom surface has a distinct style, but also picks up smudges

The TouchFLO 3D's music interface looks similar to Apple's Cover Flow, but it's fiddly to use and at times froze up. You're better off using the Windows Media player. Annoyingly, you have to use the proprietary headphones to listen to music, which didn't impress us at all.

As for the 3.2-megapixel camera, it took passable shots in daylight, but the lack of a flash meant that photos didn't come out well in low light. Compared to phones such as the Nokia N82 or the recently-announced Sony Ericsson C905 -- both of which feature better cameras and xenon flashes -- we really think HTC has to up its game.

User reviews13

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Oliver85's avatar
1.5 stars out of 5

Oliver85 1 August 2009

Good: Google maps, weather reports and microsoft office, reasonable build quality.

Bad: Slow performance, battery life, crashing all the time and random calling.

Comment: I got this as a free upgrade, thinking this will change my life etc but I was wrong. I owned the phone for 8 months and it had to go, performance was slow, kept crashing at times and just froze, navigation buttons would skip to the next menu that I did not use. All in all, nice try but this phone did not do the job for me.

kpaxm77's avatar
1 star out of 5

kpaxm77 27 July 2009

Good: user Interface not very bad

Bad: Newton rings, Poor customer care, Poor PC connectivity

Comment: Just google HTC Touch diamond with Newtons rings and you will find terrible sad tales. I bought mine 11 months back and it has developed the so called newton rings. The customer care insistes that this was caused by misuse whereas I have taken care of it like my baby.An inherent problem in diamonds, the screen has ring like patterns when this problem starts showing itself. Mine is under warranty and they say this does not come under warranty. Send it to them for repairs and you will have to cough up atleast £15 to get it back plus the repair charges if you decide to get it repaired. A sorry state of affair, HTC is afailed story. Go for other celphone companies who have experience in making such phones.

calerouxz's avatar
4 stars out of 5

calerouxz 2 July 2009

Good: interface, screen, style

Bad: speed, windows OS

Comment: Well...I have been using the diamond for about 5 months...And I recently upgraded to windows mobile 6.2. I want to start off by going through the windows OS 6.1, witch is the default version it comes with. So....As the review on CNet said, the touch screen is quite bad, but it really is not...After testing the screen of both Win OS 6.5 and 6.1, I know what im talking about. The fact that windows mobile is not made for touch phones is a huge disadvantage for HTC, since this phone is very good. The OS its currently running is slow, and frustrating to use (6.1)...And most of the icons are not made for fingers, and personally I hate to use the stylus. The touch flo 3D interface is quite nice, but if they would have actually customized the whole windows mobile OS it would be better. Now going to windows mobile 6.5...Windows mobile 6.5 does not accept HTC's TouchFlo 3D, witch is a shame, since I really liked it. In the other hand, windows gave this version a new home screen, a new "start" menu. Windows mobile 6.5 is all this phone needed, because Windows mobile v6.5 was build to be finger-friendly, even though it is still not as fast as the iphone OS, but its comming closer. 6.5 has even bigger icons, a new way of placing them, and on top of that is has many "style" updates. As I mentioned before, people have said that HTC Diamond's screen is bad and mediocre, however, seeing how the phone and the keyboard works, I dont think that. However... What they did say that was true is that the keyboard does sometimes cover where you want to type. In windows mobile 6.5 everything is faster. There are some bugs in the recent calls list, where when you reach a certain point while scrolling through, it will suddenly select more than one call at a time, although its identifiable by seeing the letters. Going back to the phone...It has a 3.2 mpx camera, witch is not as bad as some other phone's, and I think its pretty good for a phone the size of the diamond. It has a 4GB internal memory, and a 130MB main memory. Unfortunately I cant say this is very good, since if you place music on your Internal Memory, then it will not appear in windows media music library, so you have to go into the internal memory and select from there what you want to play, and you cant create a play list, I would have wanted the the internal memory would be the main memory, since the main memory is only 130MB, it can be filled up quite easy. Even in windows mobile 6.5 you might still have to use the stylus, but not as much as the original 6.1.
While it IS a very nice looking phone, it IS a fingerprint magnet, its very glossy. The back of the phone is shaped up to look as cut diamond.
The speakers of the phone are not as good I'd wish, as they pack a lot of distortion, and also have low volume. You do have to use the proprietary mini USB jack for your earphones, fortunately, these are packed in the box with your phone. You can also use a bluetooth earphone set, but that will cost you something like an extra 10-60$.
This phone has 3G, Wi-Fi, witch is good for such a little phone. If you cant this phone, then buy it for your need: Call...Then you could get an Ipod touch, such as I do to store most of my appointments, and more applications.
I really recommend this phone, but if you do buy it, try to get it up to windows mobile v6.5. There are still many bugs in this version of windows, but it will greatly improve the usage of this phone.

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