Ad: Get our free CNET Android app

HTC S710 user reviews

HTC S710

Our rating

4.0 stars out of 5

Read our full review

Average user rating

3 stars out of 5

Your rating

Add your review

User reviews6

Sort by:
Show:
slodriver's avatar
3 stars out of 5

slodriver 16 April 2009

Good: The slideout keyboard and the easy sync with Outlook

Bad: Flakey Bluetooth connectivity and easily breakable keypad

Comment: This was my first attempt at replacing my separate HP PDA and phone with a single unit and it worked...almost. The screen layout is familiar from the PDA and the slideout keyboard great when I need it. However, I always had problems getting the Bluetooth to start up reliably -- it would take ages trying to start and then fail so I ended up trying to start it then immediately removing the battery and rebooting which kidded it into thinking it would work from startup. Also the end call button is very fragile and has finally dropped off and been lost -- judging from various pictures on ebay, this appears to be not uncommon. I would really like to like this phone but it's not quite there.

alexander1's avatar
2.5 stars out of 5

alexander1 9 January 2009

Good: Nice size and like the wifi option (I use with BT)

Bad: only 1 alarm available, after service

Comment: I like this phone, although there are a few things to get used to, not enough alarm options and seems to switch into wifi mode when I'm in range which I don't always want (it uses more battery).
Biggest gripe is potential flimsiness and after service (or lack of). My phone has broken after being used for around 1 week. Sent it off for repair and they've come back saying the warranty is invalid as there's moisture on the circuit. I dispute this and I've no idea how it could have happened as no water has been spilt on it and when not in use it's been kept in my bag or coat/trouser pocket in it's case. Their response is it may have been perspiration, perhaps it rained lightly whilst I used it, perhaps I had it in the kitchen whilst cooking and steam got into it. I've never had a phone that I can't use outside or in the kitchen before and certainly not sweat near (and I wasn't aware my bottom sweated that much) and if it's done this after a week of use I don't have much hope for any replacement. Perhaps it was a one off dud one, but I now have to have an independent assessment etc etc. Regarless, for this price it should be more sturdy. Beware.

Stuart Fawcett's avatar
2 stars out of 5

Stuart Fawcett 28 December 2007

Good: Big screen

Bad: Slow & yet keen to launch any old app.

Comment: What wrong with my v1615, HTC TyTN, HTC s710 on monthly contract from Vodafone.
Awkwardness rules despite great headline features

No holder autolock allows the touch screen to launch loads of applications!!!! No single convenient lock key. You also cannot use this as a quick device to make phone calls it takes to long to think about it!
No touch screen disable option, once calls connect means my ear can launch apps or cut me off whilst I listen to conversation. This also allows the volume to adjust to silent, causing you to miss calls etc.

Battery life is short, not like a Blackberry. Unit gets very warm when lots apps going, or charging or calling. Charging is slow.
Can’t easily tell when I’m browsing expensive GPRS or free WLAN, GPRS monitor supplied free was never able to be enabled.

Navigating around can be slow, with the screen freezing up for a few seconds every now and again, Reset switch is needed approx once every 2 weeks, boot-up takes 5-10 mins, so no quick phone calls.

Camera has no flash, GPS only gives 1 free small map so not really used, stylus is getting a little loose.
It’s too big & heavy compared with my previously excellent Nokia 6230i and the blackberry 8800 I’m now trialling – very good so far.

My bills jumped 50% in the 1st 2 months of using this HTC device, and the final problem was the device browsing something one evening causing my monthly charge to be nearly £250, granted Vodafone is investigating but this has to be the final straw, hence this review which was mostly already written before the last big bill.

However the Big screen is nice, and the slide out keyboard is neat - though I almost never use it. Vodafone had once impressed me by calling me up to suggest a better price plan, this was a few years ago though. I had seen this device favourably reviewed on many sites, though I think is

I’m a telecoms IT Manager in London, and finally chose a blackberry solution for our mobile workers. Personally I still slightly prefer Vodafone for coverage and Nokia for phones.

Robert Amram's avatar
3.5 stars out of 5

Robert Amram 2 September 2007

Good: Its efficient, wide-ranging messaging facilities, its camera.

Bad: The inability to deactivate backlighting on the sliding keyboard

Comment: Having only just upgraded from the SPV E200 I am not really in a position to make a valid judgement about the ED650.
However, I was prompted to write because the OVERBRIGHT automatic backlighting of the sliding keyboard EVEN IN BROAD DAYLIGHT causes dazzling and makes typing on it far more difficult than without backlighting (though of course its fine in dusky or dark conditions). The Light Sensor Enable feature is set to ON in Power Management, but is apparently over-sensitive because it takes really bright conditions to disable keyboard backlighting. If you set it to OFF then backlighting is permanent. I would have wanted a backlight disable option to made available.
Or have I gone wrong somewhere? Any help would be greatly appreciated

James Byrne's avatar
1.5 stars out of 5

James Byrne 11 August 2007

Good: Good looking, great slide out keyboard

Bad: No sound when making a call, aftercare service

Comment: Avoid this phone at all costs.

I recently purchased the S710 while on business in Oman; after eight days of owning the phone I noticed during calls that I couldn't hear the other callers voice although they could hear me clearly! Baffled; I spent the night going through the settings convinced that I had pressed one of the buttons in error. Realing there was a fault I searched the internet to find to my horror that the "no sound" thing was a common occurence with this specific phone. See the link below.

http://www.expansys.com/ft.aspx?k=91840

After taking the phone back to Carefour where I bought it I was told the phone was not exchangable and all I could do with it was get it sent for repair; I told the salesman that was not an option and that I wanted at the very least the phone changed for another model. I have now been put in touch with the main HTC agent in Oman and will speak with him on Monday. I will follow up with a response.
Lessons learned:
Don't buy the HTC S710 as it is flawed with a known problem.
The aftercare seems to be very poor or non-existant.
Buy from a reputable agent with a realistic exchange policy.

Hope this helps.

Iain Mann's avatar
4 stars out of 5

Iain Mann 29 May 2007

Good: That this phone *does* have office software

Bad: Slide-out keypad is a bit wobbly

Comment: Just adding to the excellent CNET review... that my HTC S710 DID come with office software - Word etc. You can view and edit but not create a document. But all you have to do is load an empty document on your phone from your 'puter and, err, create!

Tell us what you think

Log in with your CNET UK or Facebook account to post a user review, or click Join to create an account

Step 1

0 out of 5

Step 2

Submit

Please log in, register or login with Facebook to add a review or comment

Should I buy it?

Ask your Facebook friends and Twitter followers if you should buy the HTC S710

About CBS Interactive

Copyright © 2012 CBS Interactive Limited. All rights reserved.