CNET is available in the following editions:
Read our full review
Add your review
Good: Looks good and like the qwerty keyboard
Bad: Keeps going wrong
Comment: I'm on my 4th replacement and after 5 wks this is now going wrong. Keeps loosing text's back to draft or unread but when opening them the text has gone....not impressed. Screen freezes so cannot open up to use. Cannot close call. Screen going blank, when unlocking the device cannot get the pin number in without the screen going blank or event running my fingers over the keypad to make it work. or I get the message press the unlock button when I have pressed it.... this phone is driving me mad.
Good: It is good in all aspects of a smartphone.
Bad: a bit heavy
Comment: This is absolutely the best phone among many other phone. I have used many types of phones before but this has so far been my best phone in terms of performance.
The pictures and video qualities are just superb when compared to other smartphones.
Blackberry world is another bonus that I was able to download lots of materials without too much hustle.
It is easy to use and the best slide phone with torch altogether. I had phones with similar features which stopped working after a few months but this is fantastic. I have not had any problems with it so far for two years of usage.
I tried to move to a new phone but I went back to my old blackberry because they are incomparable.
Comment: My blackberry torch takes about a year to let me take a photo, freezes all the time, is ridiculously slow on the 3G even with full signal, crashes, keypad delayed. worst phone ive ever owned.
Good: keypad and the fact that when putting it in its case it shuts screen down
Bad: cant get apps the way friends on their iphones can, cant download adobe flashplayer to watch things i want to download, when using the phone myself and the caller talk over each other because there is a time delay which is super annoying and i dont know how to fix it, and each time i try to send an email it changes my email address to .com but is it .co.uk. when i search the internet it always takes me to american sites first even though in the set up i have added my location address.
Comment: this could be a good phone if all you wanted it for is texting or whatsapp, the camera is good too. but choose an iphone if you want to do anything more, my friends have iphones and i always feel left out because my bb9800 cannot get the apps the way they can, will not be buying a blackberry again.
Good: Nothing,old style,newer models quicker and better
Bad: Slide out broke on me and the mouse pad stopped working twice
Comment: I had this back to the store 3 times and each time it was never fixed right. The joystick button kept sticking and finally stopped working. The keyboard was slow and hard to use and it stopped working on some of the keys and the store wouldn't fix it. It's big and heavy. The slide up kept opening in my pocket and the slide rail broke and I had to glue it back as the store wouldn't fix it. There are better phones out there than this.
Good: It's fantastic, when it works.
Bad: It rarely works.
Comment: The touchscreen often stops working, as do the buttons, so it barely works. There are not many available apps, and it is often temperamental,
Good: Email security
Bad: The touch pad is far to small to use properly, not many apps available, the keypad lock is hopeless
Comment: I have owned this phone for 16 months, looking forward to upgrading to Samsung or iPhone! The touch pad keyboard is far to small for a mans fingers, especially looking at competitors phones, I cannot send a text or email without making several mistakes. The keypad lock is hopeless, OK in a top pocket, but anywhere else, always unlocking itself, ringing lots of people and sending garbled messages unnecessarily! I would not recommend this phone, I think there are much better smart phones on the market.
Comment: love the idea of putting qwerty and touchscreen together best of both worlds, the brwosing good.
Bad points, slow keeps freezing, needs widgets or something to make everything quick to access but if i turned back the clocks i would still buy it as my first smartphone :)
Good: BBM, screen is responsive, all in all a good phone for a medium user
Bad: Battery life is quite low, kept unlocking in my pocket, THE FLASH WILL BLIND YOU
Comment: I had this phone for about 4 months before it was stolen and I really enjoyed the phone. The new OS worked well with the phone and was so much better than the old one however it did drain the batter after about 6-7 hours. The camera was good quality but the flash would blind you, even in sunlight!! Sometimes it was slow when you were using it quite heavily but all in all it is a good phone for someone who knows how to use a blackberry
Good: the choice of keypad or touch screen
Bad: has a habit of freezing
Comment: its a brilliant phone apart from the fact mine keeps freezing but my mrs has one aswell and her one has not had 1 problem. i would recomend this phone to any1, personlly i rather the blackberry torch 9800 to my iphone 4.
Log in with your CNET UK or Facebook account to post a user review, or click Join to create an account
Please log in, register or login with Facebook to add a review or comment
Ask your Facebook friends and Twitter followers if you should buy the BlackBerry Torch 9800
More Mobile Phones in Crave
About CBS Interactive
Copyright © 2013 CBS Interactive Limited. All rights reserved.