Three has ridden some rough waves since it launched as the UK's first all-3G network. Although it offered cheap deals, its ugly phones and poor coverage kept Three from finding safe harbour as our network of choice.
Thankfully, Three seems to be finding its feet and now offers a solid range of phones and deals to tempt us over from other networks.
We especially like Three's all you can eat data plans, which are becoming rarer than a unicorn zebra on other networks. Look for the One Plan, starting at £25 per month.
Three still struggles to offer the breadth of coverage of its competition though, so it's essential that you take a look at its coverage checker before you invest.
When it comes to customer service, Three is also behind the curve. A customer satisfaction survey by Which? magazine ranked the network rock bottom among contract customers. Among pay as you go peeps, it did better, coming out in the middle of the range.
Three is also worst of the bunch according to Ofcom's data, with the highest number of customer complaints of all networks.
Overall, Three offers some great deals, but isn't the network to choose if you like a good chat with customer service now and then. If you tend to stick to the unofficial forums to get help with your phone, it may be worth trying Three, as long as you can get good coverage.
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Comments 4
Add your comment
anonymous 25 July, 2011 11:10
Do you guys thing there'll ever be no "free" unlimited data for mobile phones? It looks like it's going that way, and 500mb is absolutely nothing on my iPhone 4.
anonymous 6 August, 2011 23:51
In Serbia,with a contract with Telenor,we have unlimited internet,1200 minutes,and 3000 messages.:)
anonymous 15 November, 2011 08:27
I have unlimited internet usage in local usage on Vodafone, roaming shall cost extra, otherwise I pay USD.10 per month for unlimited access.This offer was for limited period only and I switched to this, keep a watch on new offers, you may never know,.......
anonymous 1 May, 2012 11:57
In Kazakhstan we have no money for mobile telephones so we have to shout very loud so our friends and neighbours can hear us!