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Bad: Toshiba guarentee
Comment: A couple weeks after I bought the laptop the scroll button stopped working. I called Toshiba and they informed that this must be something caused by "normal wear and tear". I asked how something could stop working in the guarentee period due to "normal wear and tear". They informed me that if I returned the machine under the guarantee and it was proved to be normal wear and tear it would cost me £80.10 just for them to look at it and the machine would not be returned to me until I paid!
Fortunately I contacted the shop where I bought the laptop, they said this was a design fault and they had dealt with a lot people who have had this problem! They also told me bring it in and they would fix it for me. What a difference in customer relations!
I will never have anything to do with Toshiba again and would recommend everyone does the same.
Good: everything its amazing
Comment: best laptop ever
Good: performance, keyboard, design.
Bad: optical drive.
Comment: im going to compare this with my previous laptop the acer 5920g. the performance is great, the cpu i7 720qm quad core processor is good enough for anything, if you like a bit of gaming like i do then you will appreciate the fact being quad core makes the laptop fairly future proof. this laptop will not blitz the latest games but besides getting a dedicated gaming machine you wont get much better than this.
as for the design i think its a bit boring but really quite clever, theres nothing sexier than a nice shiny glossy casing but theres nothing less sexy than the ugly paw prints you inevitably leave all over it, so toshiba have gone with an almost completely gloss-less exterior, instead it repels finger prints and is overall superb i love it. i love the word satellite that lights up in the bottom left corner of the keypad aswell its a nice touch.
talking of keyboards i think this one is superb, at first i really wasnt sure about the shiny buttons they felt slippy and wrong but after using it for a while now i can say that its superb and comfortable, the keyboard and keys feel solid and its nice to see it does not flex like alot of keyboards, (my acer 5920 particularly) this reinforces the feel of good build and solid design.
the one let down for me would be the lack of a blu ray player on my model, im not sure if its an option but with the rest of the specs i would have thought it would be included.
the retail price is Â£900 at the moment but i got it for 800 at pcworld so grab one while you can for an easy Â£100 discount. for a laptop with an i7 processor and decent graphics card the price is very good indeed.
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