Sony Vaio SZ2VP preview

Sony Vaio SZ2VP preview

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Johanna's avatar
0.5 star out of 5

Johanna 8 February 2009

Good: The lightness and keypad

Bad: The fact that I was charged for a design fault

Comment: I bought this top of the range laptop because I believed in Sony. After 3 months, the on/off button disintegrated into my hand. On phoning Sony, I was told to send it back and then received a call saying it was caused by accidental damage. Nonsense, the laptop never left my house and I am an adult who merely switched it off and on. Talking to their call centre workers was like talking to a robot. The diagnosis was accidental damage so I had to pay £229.20 for the repair or else not get my laptop back. Outrageous. I am an adult and the button was faulty, but it was like talking to a brickwall. Not what one expects with such an expensive product. Rubbish - buyer beware

karolkalna's avatar
0.5 star out of 5

karolkalna 20 September 2008

Good: Shiny cover

Bad: Cheap componets

Comment: Sony uses cheap componets as any other, cheaper manufacturers so there is no point to pay for it unless you want to be James Bond. Motherboard on my Sony VAIO SZ3 had to be replaced after just 20 months (when out of warranty, obviously), cost £607.

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