CNET is available in the following editions:
Read our full review
Add your review
Good: not much
Bad: dvd drive broke after a few months, media strip stopped working, speakers are awful
Comment: Owning this has been a constant heartbreak. Nothing works as it should. Absolute rubbish product. I would never buy a dell product again to be honest. Very disappointed
Good: Most economical with max. specs
Comment: Mine hadn't a single issue that all of u are talking about........
I found it simply Awesome!
Good: See review
Bad: Very poor quality.
Comment: I've owned my sudio 15 for a little over a year, and the DVD drive failed (see my earlier review here on CNET), and now, the screen has failed. I'm simply shocked at the lack of quality. Avoid.
Good: Basic functions ok
Bad: Too many flaws for a machine in this category.
Comment: I have the 1537 Studio model. Given price category I expected better performance. First thing, the DVD player does not read discs. Having searched online, I've found that DVD problems are common to this model. The built-in speakers are simply abysmal, again confirmed by other users experiences, sounding tinny like an old transistor radio. The 'sound blaster' technology that was offered at the time I bought mine, isn't the sound driver at all, and otherwise has no purpose. I've tried to understand what purpose it serves on the machine, but have found none. I found the bluetooth impossible to use, even with the Dell bluetooth headphones I purchased. I finally gave up trying to synch them (an I am reasonably tech saavy). Nothing should ever be that hard. The glossy screen produces a lot of glare and means you can never use the laptop where bright light is present and absolutely not out of doors. There's a software application, "Dell Media Direct" which is a kind of hybrid music/photo/video platform, but is basically worthless, and most people will use iTunes and some other combination to access mulitmedia. Nevertheless, this worthless software is executed by a touch sensor right above the keyboard. Everytime you wipe the laptop dust, the program executes. I was told by Dell it cannot be disabled. Wipe the dust you will do, and often. I don't know why, but the plastic of this laptop is an absolute dust magnet. I'm not a clean freak, but it drives me crazy that it attracts so much of it. Doesn't Dell know anything about materials composition at this point in time?? Finally, the volume controls are touch sensor technology. They are small and being located above the keyboard are ergonomically not very usable (nor very visible). My Latitude laptop had mechanical buttons beneath the touchpad. That made sense. On the whole, I've been soured on Dell, who I used to admire. On a separate note, I'm simply tired of PC based products that are a hybrid of different manufacturers products (my unworking Samsung DVD player for example), and will probably buy Apple next go round. Besides, Windows, as we know, is rubbish.
Good: Extra battery power, back-lit keyboard, remote control
Bad: A lot of stuff
Comment: I just wrote the longest review ever and the laptop's internet connection crashed!! That sums it up really.
NEVER BUY DELL
Laptop also has:
1. Bad Audio
2. Bad hardware controls
3. Bad Media Software (which is the only thing that plays Blu-ray)
4. Power supply issues.
But basically: NEVER EVER EVER BUY DELL!!!
Good: nice design, on paper excellent features
Bad: shocking customer service
Comment: I purchased a Studio 1555 laptop at the end of June and ever since it was delivered in July I have had never-ending problems that have remained unresolved.
The facial recognition software has never worked.
The operating system freezes and crashes periodically.
The Bluetooth I paid for has never worked and I'm unable to download the driver.
The AC adapter doesn't sit properly in my laptop.
I could go on, but in brief, Dell has sent out 2 engineers who either didn't resolve the issue or were sent the wrong parts, another 4 times they have set up appointments for an engineer to come out and 2 of those they didn't bother to let me know that the engineer wasn't indeed coming so I waited for hours for them.
After 2 1/2 months of this and now my display is turning green and pink as we speak and they still are refusing to replace my laptop with a new one and insist that they will send an engineer to 'fix everything'!
I've had a Dell laptop before and if it functions well, there are really very few problems, however, if you get a defective laptop like mine, it will take years off your life!
I will never buy a Dell again and would recommend to anyone to shop around and choose any other reasonable option!!!
Bad: It breaks all the time!
Comment: I was really pleased when I ordered this (having weighed up a few options). When it turned up early I was even more pleased. However it wouldn't even turn on. I decided to give Dell the benefit of the doubt as it had turned up early as so after some arguing (they wanted to fix the one they has sent me rather than send me a new one) I managed to get a new one delivered.
At first the initial excitement made me overlook the 'niggles' but when it started to get worse - not turning on, running excessively slow, crashing, not re-starting after using the sleep function, different internet browsers stopping working - I decided to call Dell again. I have now spoken to them on numerous occasions and all they suggest is running a diagnostic and resetting the system. The next step (this week) will be lodging a dispute with Mastercard. I would avoid this at all costs - my Samsung NC10 Netbook is far superior and far cheaper!
Good: Coloured cover
Bad: THE INSIDES
Comment: I've already had to get the technician out twice to fix this laptop. The clock runs slow, having had the motherboard replaced it still continues to run slow. The cd drive was broken when it arrived. The touchpad malfunctions. The fan is always on high, even with CPU use at 1 or 2%. The laptop registers a USB input if you put your hand on the wrong part of the palmrest. On top of this, the repair quality is poor and i've had to re-fit parts that the technician failed to do properly.
Log in with your CNET UK or Facebook account to post a user review, or click Join to create an account
Please log in, register or login with Facebook to add a review or comment
Ask your Facebook friends and Twitter followers if you should buy the Dell Studio 15
More Laptops in Crave
About CBS Interactive
Copyright © 2014 CBS Interactive Limited. All rights reserved.