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Good: It's almost has everything,
Bad: Looks is a big thing with other brands paying attention to detail
Comment: Love the laptop, the specificattion has everything, however for the price I want it to tick all the boxes.
Despite it's great spec, it just doesn't look the part!
Bad: SERVICE SERVICE...
Comment: Well the Service that I got from ACER is probably the worst I have ever gotten in my life. I purchased the ACER Advantage for the warranty extension and it is A BIG BIG SCAM.
BEFORE ANYONE BUYS IT CHECK THIS OUT. THE PACKAGE THAT SAYS ACER ADVANTAGE WARRANT STATES CLEARLY WITHIN THE TERMS AND CONDITIONS THAT THE LAPTOP WILL BE REPAIRED WITHIN 5 WORKING DAYS...BUT BUT....AFTER YOU OPEN THE SEAL THEY MAKE YOU SIGN ANOTHER DOCUMENT THAT SAYS THAT THEY WILL ENDEVOUR TO REPAIR IT IN 5 WORKING DAYS.
My laptop broke down and it has been 25 working days and still no sign of me seeing it soon although I have Acer advanatage.
Please go buy any other laptop othe than ACER trust me!!!!
Good: Screen, position of ports, extras
Bad: Gets hot
Comment: This laptop is an excellent machine and amazing value for money.
Everything installed fine and the VoI phone is a treat. One weakness is the touch-pad, which is not as good as that of my IBM ThinkPad. Overall it is superfast and recommended.
Good: Outstanding performance, sleek look
Bad: Customer services
Comment: This laptop eats other PCs for breakfast and offers good value compared to some of its competition. It doesn't compromise in any way with its hardware, though its case is a bit love it / hate it. However the carbon fibre does seem to help keep the weight down, as well as giving it a somewhat understated look when compared with an brash Alienware or XPS laptop. Less could be said of the customer support, which messed me about for a week when I received mine with dead pixels. If you're lucky enough not to have any hardware problems you will not regret this purchase
Good: Machine seemed good on paper and early reviews were promising but many superficial
Bad: Cannot get a clean boot after three weeks of trying, sending the machine to ACER, and spending 20 hours with tech support (including hold time)
Comment: After a lot of research, I bought the ACER 8204 WLMi to replace my Dell Latitude 810. On paper it looks great and the early online reviews were very positive. To start with a summary - BUYING THIS MACHINE WAS A MISTAKE.
The machine would not boot cleanly out of the box. It booted, but the event viewer showed errors mainly to do with LAN adapters and something called gsensor. Calls to ACER support resulted in very long hold times and support staff who were next to useless. No one knew about the gsensor error (I subsequently found out it had to do with ACER's Gravisense that helps to secure the hard drive in the event the unit is dropped.) Machine was also formatted to three FAT32 drives which I immediately wanted to change to NTFS since we are a Windows shop and run NTFS everywhere.
Using CONVERT.EXE it was a simple matter to convert the drives to NTFS but ACER kept blaming the problems on this so we did a complete reinstall back to factory restore and FAT32. None of this fixed the problem. The other problem was that although the wireless LAN seemed to work OK, the machine worked very erratically on a wired LAN. This was very strange, you could connect to the Internet but sites would load either very slowly or not at all. After about another 10 hours with tech support, I shipped my new laptop back to ACER for a week to be fixed.
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