Dell Studio XPS 16 review

Average user rating

1.5

abysmal

Average user rating from 2 users

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Dell Studio XPS 16 user reviews

May 8, 2009

Posted by: RobA

"Avoid at all costs"

What I like:

Potential to be a true portable desktop replacement

What I don't like:

Have not been able to get it to work!

Review:

In my job I am often asked to build and demonstrate software solution to potential customers. It is therefore very convenient to have a portable PC that is powerful enough to run several VMs simultaneously. Having looked for something that had the power and was portable enough I was very excited by the specs of the Dell XPS 1340. Despite it not being the cheapest I convinced my company to buy one.

It arrived almost a month ago and I must say that it has been a huge disappointment. Out of the box I got a Blue Screen of Death (BSOD) while installing the first round of Windows Updates. Many hours spent with Dell Tech Support suggested that it was memory, so they sent out a replacement. Three weeks later and I still get BSOD regularly, Windows reports that components are not compatible, and their tech support department have had me reinstall Windows Vista 7 times (equating to about 35hours of my time) and we are still no closer to a solution. Dell refuse to talk about return or refund.

So, in my humble opinion, if you want a rather nice looking paper weight from your desk, buy a Dell XPS 1340. If you need a decent laptop that works as you would expect look elsewhere....