Acer Travelmate 8204WLMi review

Typical price: £1,770

What is it: Next-generation laptop with oodles of power and long battery life

What we think: Excellent design, modern components and a wealth of features make this the best laptop of its type

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Average user rating

5.4

average

Average user rating from 5 users

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Acer Travelmate 8204WLMi user reviews

Mediocre

June 1, 2006

Posted by: Kamran Mogul

"Decent performance, terrible service"

What I like:

Decent performance

What I don't like:

Terrible service

Review:

Overall, I couldn't be happier with the performance... while it lasted. The laptop suffers from a poorer build than some other brands, and when things go wrong, do not expect Acer to provide much assistance. Also, it took 3 weeks to sort out the 'slowdown' issue my laptop was suffering from, sent it in under warranty and they confirmed it was a hardware problem only after 10 days of persistent phone calls. They dont care much for complaints, and they never called back when they promised they would. I was without my laptop for 3 weeks! My brother recently had an issue with his Acer laptop, sent it in for repairs and they LOST it! He went 2 weeks without a machine, so mine does not seem to be an isolated case, the service from this company is terrible. If you decide to purchase this very well spec'd machine, I pray you dont have to call on Acer if things go wrong.