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Good: Sounds good
Bad: Customer care support
Comment: Having experienced a problem setting the system up, I was told of a technical glitch that made it incompatible with my router. Customer support was dismissive - and frankly the product is just a glorified boom box with the airplay facility useless. Extremely frustrating and I would return in a heartbeat if it wasn't out of the retailer's return expiry time limit.
Good: unbelievably good sound
Bad: remote is very basic
Comment: i've had the zeppelin for few months now and its still amazes me . i didnt even own an ipod when i saw it but got one just so i could buy the zeppelin. at first i thought the bass was far too much but as i hadnt owned an ipod i didnt really know what i was doing with the sound options but once you sort the bass out and ignore your neighbours constantly complaining about the noise its unreal . but to get the best out of it you have to use the apple lossless decoder or whater its called when ripping a cd to itunes because it doasnt sound as good at 128 kbps as opposed to a much higher level. i would advise anyone who wants an amazing looking and sounding ipod dock to buy this but be prepared for neighbours hating you
Good: Sound quality
Bad: Price tag
Comment: I think this is an epic docking system, and looks the part with an iPad hooked up to it. Whether in a small room, or played out in the open, the quality obliterates anything I've heard iPod dock wise. However, saying this, it is still an iPod dock.. Â£400! That's insane, with very few features. However I can't wait to hook up my PS3 to it. Very happy I have it, but would I buy it again for the same price? No.
Good: the looks
Bad: its faulty
Comment: Bought one of these yesterday from JLP - installed it and then found it had the "whistling" background fault which seems to be a recurring problem - contact with B&W including one of their "managers" was the worst customer care experience this year so far - the Zeppelin's on the way back to the retailer now!! - B&W may have a reputation for "high quality" hifi but if their production control allows faulty products to appear in shops they won't survive this recession. DAM Toon 5 May 09.
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