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Good: Great sound
Bad: Poor customer service.
Comment: Customer service very much below par. Posed a question relating to the R4i apparently ignoring the iPods setting to keep the backlight on. Still waiting for an answer even though I have followed it up. Very lack lustre.
Good: Awsome sound
Bad: Remote control doesn't charge when on the unit
Comment: I had been looking for a high-end DAB Radio / CD Player / iPod player for a while, and it proved to be surprisingly difficult. Neither Denon, B&W, nor Bose had a product in their range that included all three functions.
Eventually I settled on the Vita Audio R4i in Limited Edition Graphite. I have now had the product a week, and I am blown away by it. This is definitely a product that someone has taken great pride in designing.
The sound is awesome - rich, earthy bass with crystal clear treble, and you can really crank the volume up without any distortion. The build quality is rock solid and the overall appearance is super-stylish. I have read other reviews about there being a problem with the CD loader, but this is something that has obviously been fixed because again, the mechanism seemed rock solid.
There are a couple of little things that could be improved: The (round) remote control doesn't charge when placed back on the unit, the iPod dock cover is a little cheap, and because the remote control is round you have to orientate it whenever you pick it up, and it is easy to block the beam. I also found the range of the remote control wasn't too hot unless you were in front of the unit. Also, you have to have your iPod in 'Airplane Mode' during use to prevent interference which seems a bit like a schoolboy error.
However, don't let the downsides put you off - this really is a superior, high-end product, and well worth the price tag.
Good: Sound and looks
Bad: The remote is fiddly and some buttons on it don't feel quality and now dated due to lack of airplay, wireless etc..
Comment: I have the white lacquer one and it looks great in our modern kitchen. Sound quality is good but remote feels cheap compared to the rest of the system!
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