Typical price: £310
What is it: Portable media centre with 102mm LCD and 30GB hard drive
What we think: The best Archos yet, this media player has a beautiful screen for video but an archaic control system
Average user rating
5.3
average
Average user rating from 4 users
Agree? Disagree? Write your own review of the Archos AV500
Archos AV500 user reviews
September 2, 2006
Posted by: Mohan Banerji
"Terrible customer support from Archos"
What I like:
An OK product
What I don't like:
But don't try to upgrade the firmware!
Review:
I recently tried to upgrade the firmware on my Archos AV500 to the latest OS 1.5.12. I followed Archos' instructions to the letter. Midway through the update my Archos froze, and is now completely dead. When I switch it on nothing happens. The machine is not even recognised by my computer when I plug in the USB lead. I wrote to Archos asking for help nearly two weeks ago. Nothing. It seems that Archos don't put customer support very high on their agenda. So, if others are thinking of upgrading their firmware for the Archos, think twice, you may never use your AV500 again! I have no respect for a company that doesn't look after its existing customers. I for one, will never buy an Archos product again.
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