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Good: Good sound and features when it works.
Bad: Unreliable product and very poor customer service.
Comment: I bought one of these in December 2007 and when it was near the end of its warranty period, it started to make a high-pitched screeching noise and wouldn't play music from either the radio or the iPod dock. It then started working again for a short time until just after the 2-year warranty period expired when it stopped working altogether. I eventually managed to get through to Intempo support (after many failed attempts) and they flatly refused to do anything about the fault under warranty, in spite of the fact that the problems first occurred during the warranty period and that it was a common fault judging by the number of similar postings on Amazon and AVForums.
Instead of spending a lot of money to send it off to Intempo for repair, at the end of last year I decided to purchase another one instead. This worked fine until last week when this unit also started making a high-pitched screeching sound and again won't play music from either the radio or iPod dock. It is also getting extremely hot on the rear right hand side of the unit. I am debating whether to send it back for repair or request a refund from Amazon. (I have since found many other postings on avforums with exactly the same problem). Either way, many buyers of this product including me, have found it to be unreliable and the manufacturer seems unwilling or unable to rectify a known fault. Worst of all, its customer service is very poor in light of the above and the many other customers who have had the same experience as me. At a cost of around Â£120 I don't think it is unreasonable to expect a product to last more than two years before it is consigned to the scrap-heap. (My second unit only lasted 10 months before it stopped working).
If you want a unit that works reliably for a reasonable period of time, think very carefully before buying this unit.....
Good: Stylish good looks and good sound.
Bad: Volume control is hard to use.
Comment: I needed a new system for my office and looked at a range of gadgets. This included the Klipsch iPod which is excellent but has no radio, the Pure Chronos which looks wrong and does not have the sound quality I wanted and the Pure Evoke II which has no iPod dock. After careful comparison of features and reviews I chose this. As soon as I ordered it I came across a couple of reviews which criticised the sound quality quite heavily. I need not have worried. It really is exactly what I wanted. It sits on the window sill and looks very, very stylish even with a white iPod instead of black one. I play classical music most of the time either on my iPod or on digital radio. The sound for both is very good. Both piano and voice sound very convincing and I am quite hard to please in that department as I still perform regularly with professional musicians. However, this is a fairly small room and I am close to it. I don't think the sound is good enough for a large room but then I have a Bang and Olufsen system downstairs for that. The sound becomes congested when you push the volume up high. The little remote control is easy to use and although I can reach the controls on the radio I rarely use them in preference to the remote. The mute is very handy for when the phone goes. One minor quibble is the volume control. An analogue control would have been much easier to use. Overall I am absolutely delighted and feel I made the right choice.
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