Acer Aspire iDea 500 review

Average user rating

5.1

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Average user rating from 15 users

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Acer Aspire iDea 500 user reviews

October 20, 2006

Posted by: Anonymous

"PC was dead on arrival. Worst PC customer service I have ever experienced. I would never buy Acer again"

What I like:

Good looking. Compact. Promises lots of features at an excellent price.

What I don't like:

Atrocious customer service. Unit has not worked ever since I received it.

Review:

My unit did not work from the start. Even though I purchased a 2 business day on-site warranty I have yet to receive service 10 days after reporting the problem. They keep saying that they have order the parts but cannot give me a date when they will arrive. Incidentally the parts are a hard drive and system board. You would have thought they would just replace the system, however no such luck.

No matter how good value or feature-packed a system promises to be, without good and prompt back up service it is worthless.

I will never buy anything from ACER in the future.